Helton Ingram Septic Inc.

Best Septic company I've experienced. The pump truck driver is a huge reason as he is professional and thorough. He doesn't waste time yet if you have an issue of concern he his very pleasant in explaining how to correct the problem(s). They are very competitive in prices and are reliable in showing up for your scheduled date. Chris does what everyone wants, he treats you and your system as if he knows you and wants your system to work well and last long. The company shows care in taking care of customers the way they should. I believe they are a Christian based company in this respect as they treat you as you hope for and perhaps better than they should in some cases, lol. Give them a shot and you'll never want to try a different company.

October 28, 2025 ⭐☆☆☆☆ If I could give zero stars, I would — and I’d underline it in red ink. I am 76 years old, and I’ve lived long enough to know when I’m being swindled. This company — let’s call it “Shifty Services Inc.” — had the gall to offer me a senior discount, then conveniently “forgot” to apply it when the bill came. When I pointed it out, the clerk blinked at me like I was speaking Martian and mumbled something about “system limitations.” System limitations, my foot. To make matters worse, the quote they gave me over the phone was $89. When the job was done, the bill was $147. No explanation. No apology. Just a smug little smile and a swipe of the card reader. I may be old, but I’m not stupid — and I keep receipts. And don’t think I didn’t notice the way they were ogling my daughter while pretending to explain the charges. She’s a grown woman, not bait for your sleazy upsell tactics. I came for a service, not a sideshow. I needed to get it off my chest before I explode. If you’re reading this and considering doing business with Shifty Services Inc., do yourself a favor: run the other way. And if you work there — shame on you. I hope your conscience keeps you up at night. Sincerely, Barbara Whitehead (Still mad. Still waiting for my $58 back.)

Hard to find anyone to come on a weekend, but Noah with Helton came on a Sunday. I was relieved that he came when my husband was here. Did a suburb job, even if it took awhile he stuck with the price. We had another issue but Noah sent out Damien and Polsen on Monday morning, both were very professional and finished in no time. Thanks for the exceptional service!! We are Grateful.

Helton Ingram does a great job and i’m very glad we chose them (second review). They installed our septic about a year ago or longer and we have had no issues. We are under contract and they come and inspect the unit every 6 months or so. This last time, Jimmy was kind and answered all my questions. He was very knowledgeable and also put bleach in my tank for me. Thank you Jimmy and Helton Ingram.

We have been with this company for many years. They always are professional and knowledgeable about all things septic. We continue to remain with them because they have great prices and are always prompt , courteous , and always do a fantastic job. We had a service call today with a great guy named Jimmy. He was great and so nice. Thanks Jimmy!

This company is a GREAT company to do business with. We had our system put in several years ago and they did an exceptional job. We have also had them come out and do some minor repairs and there is one Technician I ask for, his name is Damien. He is great at his job. Damien cares about the job he does and he cares about customer service. That is a hard combination to find now days. Keep up the good work Damien!!!

I absolutely recommend Helton Ingram Septic installation! This business has a solid team of men, good quality work, reasonable prices, knowledgeable, professional, and above all they care about you. I’m so glad I took the time to read the reviews before I signed with Helton because they were right. To give you a little background, we moved into our new home in 2023 and discovered it had a failing coffin style septic system from the 1960’s. We had a very unique situation with a backyard of 0.183 acres and limited space for large equipment. Getting quotes for a new aerobic septic system with irrigation drip leech field wasn’t easy, and was a bit frustrating and discouraging at times. But Helton Ingram Septic made it easy for us to decide with fast responses, thorough quotes, and Patrick answering the rest of my concerns. I wanted to share some pros and cons: Pros: 1. Quality work: Everything was installed with the most upright care. The irrigation leech field had uniform parallel lines, the septic tank pvc pipes all seem to fit snug with all the connection points, and of course the end product with the grading turned out wonderful. 2. Professional and Dedicated: They showed up for 3 full days and worked in the scorching heat (+107 degrees) sweat and all and never complained. They just did the job and did it to the best of their abilities. They never hit our home once even after transporting 3 large septic tanks in a small 5-6 ft clearance space. 3. Courteous- Patrick led most of the communications and he was always friendly and polite to speak with and answered all my questions to the best of his abilities. I was amazed at his positive demeanor even with the heat baking him all day. And he always left by giving me heads up with what was going to happen the next day. 4. Helpful: Patrick was very generous with his time and came out to see our property and suggested some cost savings changes that ultimately worked better in the end than what other installers had originally told me couldn’t be done. 5. Reasonable costs: it is expensive to install a septic tank in general, but I feel the price they charged was right on point. 6. Great Team: Everybody on the team played such a vital role and they all worked so well together. 7. Expert Installer: Patrick is one of the best! He’s very good with handling all the large equipment. He’s confident! He knows how to use everything with the back of his hand and it showed. Plus he is super knowledgeable about all your septic needs and concerns. He even offered suggestions that other companies never did or knew about. Cons: 1. Long wait period: 2. The installed finished system wasn’t explained as well at least for maintenance. I was given all the warnings and what to look for but hoping this portion will be explained more in due time. We are so excited to use our new septic system and we are so pleased so far with the results. Hope to do a follow up review with how our aerobic septic system works out after we get more familiar with everything. Thanks Helton Ingram Septic Team!!

We've used Helton Ingram for 10 years or so. I've always been satisfied with their service, and the courteous technicians who come out to check our system. Today Jimmy came out, he notified me of his visit before hand, and answered all of my questions.

Damian and Polson repaired my septic pump and did a great job. Sump pump prior to the repairs was a life saver since the problem was detected Friday afternoon and couldn't be repaired until first thing Monday morning. Therefore, with my out of town weekend company, I had no worries of a toilet back up. Thanks guys for your prompt and efficient repair! I can always count on you!

Jimmy Loya came out and serviced my septic system today. He called ahead of time to make sure it was a good time to come by. He was very friendly and professional. Every time I call Helton Ingram they are nice and helpful. I really appreciate them. Thank yall for everything 😃