Havoline Xpress Lube

I had an amazing experience getting my oil changed! Katie took care of everything and made the whole visit smooth and stress-free. She even helped me redeem a coupon and guided me through the entire process from start to finish. I also appreciated how she offered me filter options without any pressure—just honest, helpful information. It’s rare to find customer service this genuine and professional. I’ll definitely be coming back.

Regular: $45 "Regular or synthetic?" "Regular" After completion: "Okay, that was synthetic that will be $115" "I said regular" "Well, I can add a $20 coupon" Incompetence at it's finest. Told them empty it and put regular if you have to. Tried charging me double for something I never asked for. Then receipt says they checked washer fluid. Nothing coming out as Im pulling out. I go back "Oh yeah, it's broken. Look. It's leaking." So they just make sure it's broken and don't actually tell you if you can't buy it there, but rest assure your air filter will need changing 100%. Incompetent.