Hand and Foot - nail.SPA

16.09.2025 , 6 pm - I just left a nail salon after a pedicure and manicure, and I am absolutely furious. The so-called "work" they did is a complete disgrace. It looks like a toddler was given a bottle of polish and told to go wild. They didn't trim a single cuticle or do any actual nail care. My hands and feet are left dry, ragged, and completely butchered. The polish job is a lumpy, uneven mess that is honestly offensive for the amount of money they had the audacity to charge. When I called them out on this hack job, the technician had the nerve to whisper to me like we were sharing a secret. She said, "I know it's bad, I'll give you the pedicure for free." She then tried to shoo me out the door with a credit note and a pathetic excuse: "You picked a bad color. In Hong Kong, we don't clean the nails, we just push the skin and gel polish is better." Let's be crystal clear: this is not about the color. This is about their staggering incompetence. She actually had the gall to suggest I go to a better salon while still charging me for this atrocity. The offer to "redo" this disaster was an insult - why would I let them ruin my nails for another hour?! They charged a premium price for a result that is downright embarrassing. DO NOT waste your time or money at this place. Let these pictures be a warning: this is what they consider acceptable work. STAY AWAY.

Excellent service here! Really lovely environment and the whole experience was really relaxing ~ will defo come back

Nice service and nail did by Sally! Definitely will come again

It’s my first trial for the Keratin Eyelash Lift Delight. Thanks Vivian for accommodating my last minute booking request, with her detail explanation it made my first time experience much heartfelt.

Great service from Hand and Foot nail spa! Got my lashes done and it looks beautiful.

overtrimmed my big toenail and it hurts. Now I can barely walk and I have a wedding to go to tonight. I msged them and no apology/reply. What the heck!!!!!!💢💢💢💢💢💢💢💢

Professional and polite staff Clean environment Great experience!

Vivian is not only a true professional but also incredibly kind and attentive. She took the time to understand my preferences and provided valuable beauty tips for my nails and manicure. I highly recommend her for anyone looking for exceptional nail care!

Nice environment, good service, and Sally is very friendly with great skills.

The place is spacious and comfortable. Their services are great!