Wow, firstly this is the best accomodation I’ve ever been to/had. Hubby booked this for my birthday and I couldn’t be happier. As soon as we arrive Rajiv welcomed us, helped us with our luggage and served us a complimentary drink (plus olives). Rajiv just made our experience so pleasant, he is by far the best person we’ve ever encountered at any hotel/accommodation. He went above and beyond, showed us the place and grounds and said if we ever needed anything to not hesitate to inform him. This is in fact true, when we did have questions or needed something he went above and beyond. The Hana Lodge itself is just stunning, reminds me of a Jane Austen film; it’s actually inspired by Alice in Wonderland. Breakfast was amazing too. Both Grace and Sweta provided amazing service, they too went above and beyond. The only disappointment was dinner, we expected something else for the price point but the service was great, as always! We told Rajiv and he discounted our dinner which we were super grateful for. Service 6/5 and accommodation 5/5. We still have 1 more night left for which we are excited, we will definitely be coming back here during our next travels. Please don’t hesitate to book!! Thank you to Rajiv for providing exceptional service and the girls Sweta and Grace!