As a new homeowner, when I went down in my basement one seemingly uneventful day and saw standing water, I knew I was in trouble. But the best thing to do in that situation is call in the pros. And the team at H2O plumbing is all professional, all the time.
They took the time to properly diagnose the problem which happened to be a pipe that had broken underneath my foundation. It happened to be a big problem! Scary stuff, but they took the time to walk through everything that needed to be fixed, got the right people on the job, and did it quickly and professionally (and cleanly I might add, especially when digging into foundation and concrete dust is a concern).
They spent the time to make sure it was done right and were friendly, courteous, timely, and also very flexible the whole time. At the end of the day, I feel secure in the knowledge that they've done a great job. I've been sleeping much easier with the replaced pipes and new concrete foundation they poured to keep my house safe from any more problems like this in the future!