I used to shop here regularly, but I had one visit that made me uncomfortable. During checkout, I placed my store basket on the counter with my items inside and was told to take everything out myself. The interaction felt rude and unwelcoming.
When I didn’t respond right away, the employee made a comment along the lines of “I don’t know what’s wrong with y’all customers” and stated she wasn’t going to handle the basket items.
I decided not to complete my purchase and left. I hope customer service has improved since then.