H Beauty Supply

I had to do a review after 5 visits of consistent AMAZING SERVICE!!! I'm not kidding that ManagerLady in the back never misses I swear!!! Please go see her she will definitely get you together and you will leave with a smile. She just makes you want to shop there and only with her. Service so great you feel like family. Thank you Ms Keidra. I haven't felt loved or seen since my mom passed 2 years ago. If you want to meet an angel or have an interaction with a great person visit h beauty and ask for Ms Keidra. She will share good music and will be honest on how your wig looks. Be prepared for great experience 10/10 service. Even when they don't have what you need! I hope the front of the house becomes more customer focused and less transactional a little kindness goes a long way!

If I could give zero stars I would. I came in to purchase items with my wife about a month ago. That experience was extremely excellent with a very knowledgeable lady to was authentically helpful and caring. Our last recent experience was bad enough to put the items down and leave. The front staff ignores you brush you off in any direction. Then when they decide to help they are rushing you. We drove from Willis based off the excellent service thinking it was across the board it is very hit and miss. This review was not from one bad experience but 3 and we will not go back again. This place seems to have a high employee turnover but keeps ones with bad attitudes. The good ones always leave. Don’t be fooled by the full black staff as they ignore you just the same. They can only point you down an aisle and talk amongst themselves