Verified
Gwireless
  • Cell Phone Store in Fresno
  • Closed
  • 4.9
    (1103)
Gwireless
Google Reviews
5
4
3
2
1
4.9
1,103 reviews
Kristyn Weatherson
4 months ago
I would not recommend this place. Maybe they are good at phone repairs, but my laptop repair was awful. My internal charging port of my laptop was damaged and needed to be replaced. I went with Gwireless because they were the cheapest. While that was nice, everything else was terrible. I specifically told them I needed a quick repair because I am a college student in the middle of midterms. They ended up ordering the wrong part, not calling me with any updates, not answering my calls, closed at random times, it was just the worst customer service. It took over 2 weeks to get my laptop back and the customer service was awful. Try elsewhere if customer service is a priority to you.
lslie
6 months ago
I wouldn’t recommend coming here. Went to fix screen but he didn’t mention that the colors be different. Basically they were more dull and greyish tones. Not to mention the fact that my phone heats up quicker, is slower, and works worser than before. I don’t know he did with it, but I’d never had problems like that before until I went here. He also makes you sign before that he isn’t responsible for the changes, when in reality they really are. Very dissatisfied with the work done here, and not worth it. Save your money and time!
King Grim the 1st
4 months ago
He said he would charge me $40 to clean my camera lense. Took 45 minutes. When i got it back. The camera still had something on the screen which let me to believe he only cleaned the glass from the inside. He than ended up charging me $80. I asked why, he blabbered bout idk what and that he added new tape. Its ok. I just wont go back or recommend. Fast Forward a month. The glue or tape he used didn't keep any dust out. The screen is dusty from the inside again. Go at own risk
Alex G
3 months ago
Had a broken screen on my S23 ultra and he had it in stock and replaced it in less an hour. Really quick and had the cheapest price in Fresno. I will definitely go back for my phone repairs.
Yaliv Reh
5 months ago
Great people and great customer service. Got my screens fixed the following day as promised since I got there before closing time. Worked with me on getting new phones also. Now one of the phones battery is taking a poop I'm gonna have to go back for a quote. Excellent work. Only thing is that afterwards the speaker on my repaired phone sounded different, but everything worked and looked brand new.
Brelynn Brown
a month ago
the prices aren’t bad but the customer service is terrible, every person that has helped me is always rude
Isa Myers
4 months ago
Good customer service & quick work!! I definitely recommend
John Pulido
6 months ago
Great customer service I went in to go change my battery on my iPhone X got it done Quick service. Thanks Joe. And a great selection of phones and watches
Jonathan Valles
7 months ago
Terrible customer service. THE WORST !!!! Got my iphone 13 fixed less then a month ago and i’m already having lots of issues. When I first received my phone back he was being very skeptical with bringing it back because he had thought he reseted the phone, Which I was then frustrated because the reason for getting the phone fixed was to keep the photos & icloud on this phone. He gave me my phone back after we paid $150.00 & The screen he placed onto the phone was the wrong size & letters on screen we’re pink I told him about that and He said to check the phone in the sun, The sun??? What does that have to do with my phone screen, Now my phone has been glitching daily & It freezes and Gets stuck on my homepage when this happens my top part of the phone does not work it will not let me power off the phone it just powers off by itself and Shows the apple sign. I try calling numerous times a day and it goes straight to voicemail. PLEASE save yourself some cash, These people mentioned I had life time warranty but then does not answer. I live an hour away, As to why I have yet to return and Make a complaint in person!
Natali Thao
8 months ago
I'm gonna be straightforward, I saw reviews about this place and the ratings and had high hopes, hoping to get my phone fixed. I brought my phone on the 9th, and I had a message saying it would be done on the 6th. But it turned out I ended up having to wait another week for it. Picked it up and checking how my screen was and notice my camera lenses was blurry and thought it was just me so I wiped it with a cloth and it wasn't just me, it was my acutal camera lense that was blurry. And I'm now stuck it with, I don't think it was worth my time and wont be coming back. (My phone lenses were perfectly fine before I brought my phone to the store)
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.