St. George Island Vacations

Here is my experience. The site was not working and was instructed to call in which I did. Was told there was a $300 pet fee and while surprised (price was not ON the listing) said I would call back after discussing it with family. Went online later to check on the place to see if this is what we wanted and booked it. Price was ~2600 with insurance. She told me on the PHONE it would be 2900 plus, so we booked it ONLINE. When getting the online receipt however, noticed I was NOT charged what I authorized online but for the $300 pet fee included! So went back online and noticed when I put in we had dogs, the online price did not change at all! My fault? NO. Did I think we got a good deal? YES. People on phones make errors too so I figured they were unaware of the online price. Boy was I wrong! Now when doing some checking on another property, it DID add a pet fee to the price. I alerted this company as to the situation and they did say it was an IT error but no refund ( did not ask for one) or ANY compensation would be granted ( an offer would have been appropriate in this case) because on the phone she DID tell me about the fee. But the SITE said differently. I have issues only with the fact that they charged the extra on my card WITHOUT a notification to me saying hey there's an error here, so the price is $2900, do you still wish to have us charge your card? Nope, they just did it anyway. Pet fee was not the issue. We come down here 3 times a year and pay fees every time without hesitation. It was just oops yeah the listing is an error. We could try to dispute b/c it was not the price I thought I had, but we DID want to stay at the condo. So we wont do that but will think twice about things in the future, 100%. So, heads up on your online vs. actual charges.

GCVP was absolutely wonderful to work with from start to finish. We had a bit of a rocky arrival due to a mandatory evacuation from TS Debby. They were first to reach out, supply recommendations for a temporary stay inland and were in constant contact with us with timely details of when we could get back on the island. Once we were settled - the first thing we noticed was how incredibly clean and cozy the property and home was. It was the perfect place to stay for our week away from Missouri. We couldn’t appreciate this group enough. Thank you!