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Guardian Windshield LLC

  • Auto Glass Shop in Albany
  • Closed
  • 4.8
    (152)
Guardian Windshield LLC
Reviews
4.8 out of 5
(152 reviews)
4.8
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Jimmy Ni
2 months ago
Very affordable and fast service! Highly recommend them, they’re roughly 20%-30% cheaper (depending on the vehicle) than the bigger players like safelite but they’re a family owned business that does professional work. It’s literally a no brainer to choose them.
Cathy Ackerson
a month ago
The Guardian crew arrived early for the appointment (after verifying that it was convenient) and replaced my rear windshield. They vacuumed out all of the shattered glas from inside the vehicle and took time to explain the whole process. They did an amazing job at a great price. I was more than pleased with their work!
Keith Elliott
4 months ago
Had a Motorhome windshield taken out and replaced for some paint work. insurance paid for it and 4 hrs later the windshield came out at the corners. Never had sealer to hold it in. Had to take it to Hershey PA to have it installed correctly to the tune of 2,300.00 and Guardian sent me a letter that they would not pay for any additional work caused by the improper installation. 😡
Wuttichai Kailum
6 months ago
The service is the top notch & the price is unbeatable The best auto glass shop & service in town. Keep up your great work Windshield company Highly recommend!
Jeremy Tillerie
2 months ago
Awesome place! Very cozy and welcoming. When a competitor of theirs kept fumbling and making excuses; Guardian followed through last minute and saved the day. Very grateful and wonderful highly recommended Guardian windshield LLC to everyone
Jean A
Edited 4 months ago
If you need your windshield replaced.....look no further! I researched around, and they have great ratings, reviews and price. Customer service is excellent. This business is hands down the way to go.
Mark M
4 months ago
I experienced the best customer service ever!! 2002 Chevrolet Express work van, not the most common vehicle on the road. I called Thurs afternoon and spoke with Randy. He quoted me a great price. I had full glass coverage so that was not a factor. I asked when he could get me in and it was 9:00am Fri morning! I arrived at 9:00 and they were ready to go to work. Here is the best part. I had my windshield replaced 6 years ago at Safelight. I have satellite radio and the antenna is above the windshield. The cable ran under the windshield trim. Safelight glued the cable in the windshield channel 6 years ago, so Guardian had to be extremely careful cutting out the old windshield or they could have cut the satelite radio cable. No problem, windshield out and cable intact by 9:25. Now it gets even better. At 10:am they are done but ask if I am in a hurry because they would like to glue my plastic windsheild cowl cover together (it was in 4 pieces for the last 4 years and is a discontinued part). Really? Wow absolutely yes!! I'll pay for that!! When the job was done I asked what I owed for the extra work. They said NOTHING!! In todays service environment, this is unbelievable. I asked to speak with Joe (the owner) and he was actually pulling my van out of the shop. He is who glued my cowl back together! His son Matthew also worked on my van to make a team of 3. For you high end and newer car owners, do not be afraid to bring your car here. This shop is certified to re-calibrate all Advanced Driver Assistance Systems (ADAS), I saw the certifications hanging on the wall. Thank you Joe, Matt and Randy!
Jitender Khatkar8080
4 months ago
This place is very good and nice staff I just went there first time and they did very good work also very quickly they do as much as
Eric Vo
5 months ago
Someone smashed the window of my girlfriend's car and other shops wanted me to wait 3-5 days to be seen. I came here instead and I'm glad I did, they took me within an hour of calling and finished the job in 30 minutes. Job well done and the price was more than fair!
Robert Wetmore
3 years ago
A-Line is awesome all the way around. Great people to work with from front desk to the techs. I travel all over for work so it’s difficult to book appointments; they got my new windshield delivered in a reasonable time, same day, and installed while a waited. Insurance claim was a breeze as I only had to pay my deductible to the shop. Customer service is top-notch. I highly recommend. Also they have a comfortable couch and television for those who are waiting.
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