Did not mention a call out when quoted but did after the job. Called me 3 times to clarify the situation and I sent a whatsapp message and he still brought the wrong materials. I said that i have outlets that trip when I put them on and a light switch that needs to be replaced. When the guy came he said that the outlets are fine there's nothing to fix .so he only changed the light switch and ONLY THEN mentioned a call out fee , insane ,these people want to charge you r500 to screw in a light bulb? There's a reason why businesses stay small it's because the owners aren't knowledgeable about customer relations nor comprehend criticism . Please, send this manager for mental help or atleast a class to manage his emotional sensitivity because his feelings matter more than professionalism . Also this guy is like 50 and man's don't know anything about accountability yikes. Lol and another review said the owner threatened them. This is not a credible business. 0 out 5 stars