I’ve used them a few times, they offer a very punctual, clean, and effective service. The drivers are knowledgeable (though I forgot mines name, he wasn’t the friendliest of personalities. But that’s ok)
The ac wasn’t working very well on the van I rode, and i was worried about the lacking delicacy that the driver was handling the baggage with it looked rather rough. The service is kinda pricey, and with no cash refund.
But my main issue with them is their pickup location in college station is just awful, it’s far away from any brazos valley or Aggie spirit busses (for a service that should provide a car free way to the airport) and they offer no alternative pickups.
I’d give them 5 stars if they did pickup from a place thats not a mandatory uber/lyft to get to like the BTD transportation center or somewhere on Tamu campus. Their center IS a nice place to wait too, but it’s too far out of town to not require a car to get to. So until this changes I can’t give them that much more praise. I’d love to change my review if they negotiated a deal with BTD to offer pickup and drop off at their transit center in town.
For some quick math, a uber from around Tamu campus to their center is around 20$, plus tip is 24$, then it’s 12$ to your home in cstat/bryan. So if you have their included baggage, plus the ride to them, and the 55$ each way. That’s an extra 144$ to your travel expenses. And for all the hassle of IAH, and a multileg journey like that, to me it’s rarely worth the discounted air fare. Usually when I do the math, easterwood works out to be comparable in price.