Ground Shuttle College Station

I’ve used them a few times, they offer a very punctual, clean, and effective service. The drivers are knowledgeable (though I forgot mines name, he wasn’t the friendliest of personalities. But that’s ok) The ac wasn’t working very well on the van I rode, and i was worried about the lacking delicacy that the driver was handling the baggage with it looked rather rough. The service is kinda pricey, and with no cash refund. But my main issue with them is their pickup location in college station is just awful, it’s far away from any brazos valley or Aggie spirit busses (for a service that should provide a car free way to the airport) and they offer no alternative pickups. I’d give them 5 stars if they did pickup from a place thats not a mandatory uber/lyft to get to like the BTD transportation center or somewhere on Tamu campus. Their center IS a nice place to wait too, but it’s too far out of town to not require a car to get to. So until this changes I can’t give them that much more praise. I’d love to change my review if they negotiated a deal with BTD to offer pickup and drop off at their transit center in town. For some quick math, a uber from around Tamu campus to their center is around 20$, plus tip is 24$, then it’s 12$ to your home in cstat/bryan. So if you have their included baggage, plus the ride to them, and the 55$ each way. That’s an extra 144$ to your travel expenses. And for all the hassle of IAH, and a multileg journey like that, to me it’s rarely worth the discounted air fare. Usually when I do the math, easterwood works out to be comparable in price.

I frequently fly into Houston from New York and always use the Ground Shuttle service to and from College Station. I’ve never had any issues—drivers are consistently pleasant, and the vehicles are always clean and well maintained. I will continue to rely on this excellent service every time.

I've used Ground Shuttle many times. I've been able to communicate flight delays and they rebooked us on another shuttle. Outstanding service. It's convenient and reliable. I'm not a fan of navigating IAH parking and don't like driving at night. They'll drop you off at your location for an additional fee.

I have taken ground shuttle multiple times and never had an issue. I took the ground shuttle from IAH recently on 05/23/2026 and a fellow passenger was running late and they waited 20 MINUTES to pick her up. However, today (05/27) my friend was supposed to take the 7:45 PM shuttle. He requested them to wait 10 minutes as his flight was delayed. My friend went to the driver and informed him that he was just waiting for 1 checked bag which should be there any minute. The driver was particular about waiting only 5 minutes and he mentioned that this was the policy. He then left at 8:50 PM and my friend received his bag at 8:55 PM and came out but couldn’t catch the ride. I understand that this a shared ride service and I totally respect the policy. However, the same driver (Julian) waited 20 MINUTES to pick up a passenger who was late on 05/23/2026. But, he cited rules and policies when my friend asked for the same today. I am really disappointed that they either do not follow the rules properly or selectively enforce them on certain people. I am not sure what factors into these decisions as they are selectively choosing to wait for certain people and leaving some people stranded at the airport. If this has anything to do with the race of the rider, it’s just sad and needs to be looked into! If not, I hope you can enforce the same rules for all your riders.

I'm not even a customer - yet! I had booked a shuttle ride for this week but due to travel delays at IAH my 5:30am shuttle ride wasn't going to be early enough. I ended up cancelling my trip and because the airport issues were outside my control I got a full refund to my account. That's some great customer service and I will for sure be using Ground Shuttle in the future!

My first ride from college station to the airport. It was surprisingly comfortable and my driver was very polite. Give me a courtesy call prior to check-in. This is a very convenient service. I will use them again

Their driver - whose phone contact shows as "J Da Boss" - was extremely unresponsive and wouldn't wait for my passengers one minute and just drove off. Their office made up excuses that my passengers were at the wrong terminal. An Uber was half the price (60$ versus 110$) and arrived in minutes! I don't usually bother to write reviews but this got me angry enough. Don't waste your time and energy on this company!!!

The place itself is hygienic and decorated nicely. They have snacks, outlets, water, and nice workers -- everything you want in a terminal for shuttles. The ride itself was good. It was a little bumpy but otherwise fine. I had an outlet and a comfortable seat, for me, since I have very long legs, my knees hit the back of the seat in front of me. But it wasn't a huge issue.

Great services, friendly staff and drivers at a very reasonable price. Have used them past 7 years and always on time, clean vans, and great service!

Great service. On time. Driver was professional and reasonable prices.