Well this Company gets my vote. I was recommended to them from Emergency Insurance . Frank the owner called me within 30 minutes of the insurance sending him the request. When I was told it could be 4 Hours. Frank proceeded to ask several questions in order to efficiently do his job and then noticed it was rather late in the day, and asked if he could schedule for Sat. I explained I had plans for Sat, Can we schedule
for Monday the 31st of December. He explained that he had given his guys the 31st and the 1st off, but would ask them if they wouldn't mind working. He immediately called back and stated that they would work and be to my home in the early morning of the 31st. I didn't have an emergency where I was without water or plumbing. My Washing Machine was backing up into my kitchen sink and my main bathroom toilet wasnt flushing properly.
Frank called me the morning of the 31st, to let me know of their arrival as they had given me an hour interval time, and called within that time. When they arrived, they even took special care to apply covers for their, feet, but I didn't have them apply them as they were not going to be on carpet.
They checked every possible Avenue for the stoppage, and even turned on my cold water for the toilet, which was the reason it wasn't flushing properly, then went to work on the machine drainage to clean that out. However they were not able to open the Clean out pipe outside and had to go on roof. They called insurance for approval and took a snake on the roof. Then hit a dead spot, and went underneath my house to make sure the pipes were working correctly and there was no damage below. They cleared the stoppage, then noticed that I needed a drain pipe for my Washing Machine as my machine was hooked to the clean out drain pipe and that was not up to code. He called Insurance and they didn't cover the installation of a pipe. He said he Could do that But it would be a different day. So I set that up for Saturday after the New Year and have them to install a bathroom sink faucet. They came to my house on Saturday and called before letting me know of their arrival. They automatically went to work on the sink faucet and the drain pipe for washer. Everything went well Until a flex line leaked, and they fixed that too. We started the washing Machine to make sure there were no leaks coming from the new pipe and behold the machine was leaking.. the pipe wasn't leaking, and that wasn't even the issue, it was the back of the machine, as possible gasket or small pipe needing repair on machine itself. They are not Appliance repair service, but he tried to stop the leak. Unable to stop, due to the need of the gasket possibly but at least their were no leaks from what he just installed. They Cleaned up their mess, and gave me a recommendation for dry wall, as I had mold from the leakage of the machine And it was ruining the wall and he didn't want to put the old back on, so we put another piece of paneling until I can get that repaired. I was extremely pleased with Both Frank and his Brother and their work. I would recommend them for your plumbing needs. Thanks to the New Emergency Insurance for sending out a 5 star company in Atwater.