Green Quality Air

Update: I have changed my review to a 1 star because the technician called me 3 times and texted me saying he was disappointed with my honest review and wants me to remove it. I will not. In my review I said how I was grateful 🙏 to him and stated the 2 issues I had. I felt like Mike was communicating everything during the service but is now saying that him replacing the outside part/cover that was broken was not included in the service.....well that is something he should have communicated then and my landlord would have dealt with it. Either way it was not right for him to throw away parts that he decided not to use, that the landlord paid for. He should have given it to my landlord or me. This technician is being very unprofessional and disrespectful. Why ask for a review if you do not want an honest one? What's sad is that I was excited to do business with this company after checking out their 4.7 star rating and reading the reviews from customers but now I'm left unsure, disappointed and praying that this technician leaves me alone. To Green Quality Air, I have asked your technician to not contact me anymore or I will take legal action. If this is how your technicians are, then people need to be informed. Original Review: Green Quality Air advertised a $79 dryer vent cleaning special on FB. I responded and after brief conversation, I scheduled it. Once the tech, Mike, got here; he said a "deep clean" was needed, and it would cost $275! 🤯 Upon reading other reviews, I do not know how a "deep clean" can either be $200 or $275. What is the difference? As long as I have lived here, the dryer vent has never been cleaned so I knew it wasn't going to be good, especially since the dryer wasn't really drying anymore, so I can understand the deep cleaning being needed. I am grateful 🙏 that Mike was able to get everything cleaned out and that he noticed that the part outside was broken and completely blocked. I did not like how much of a fire hazard we had! The only 2 issues I had were: 1. I had to go to Home Depot to buy a new part for the outside and Mike kept asking how long was it going to take me to go buy it and be back. I have not dealt with a company that did not have the part available and add it to the bill. On top of that, Mike did not use everything that came with the part I bought. Instead of telling me he wasn't going to use it all, I saw him throw away the spacer gasket & the sealer gasket! Ummmm that was not the company's money he threw away but my landlord's!! Who does something like that?!?! In not using those parts a slight gap was left and now I have to see if my landlord will be OK with it since my landlord clearly told Mike he did not want any gaps. I went down to get those parts out of the trash. 2. I didn't expect Mike to clean up all the lint, but I did expect him to clean off the lint that fell on my neighbor's AC unit so it wouldn't cause possible issues to the AC. He did not. I had to go down and clean it. It was definitely a learning experience and taught me new questions to ask of a company in the future.

Green Quality Air advertised a $79 dryer vent cleaning special on FB and other social media. I responded and scheduled it -- there were no stipulations, nothing highlighted. Just the offer. I called and confirmed. Once the tech got here, suddenly he said it was a "deep clean" that was needed, and it would be $200. When I asked to call the office to try to clear this out, the tech made it clear that he wouldn't clean it for the agreed price even if his office told him to. Bait and switch. Buyer beware.

I had a fantastic experience with Chris and Leslie from Green Quality Air! They cleaned my air ducts thoroughly and efficiently, and I couldn’t be happier with their service. Both were incredibly friendly, professional, and took the time to explain everything they were doing. The whole process was quick and hassle-free, yet they still ensured high-quality work. It’s refreshing to see a team that genuinely cares about customer satisfaction. If you’re looking for fast, reliable, and friendly air duct cleaning, I highly recommend Chris and Leslie at Green Quality Air!

We had a serious issue where mold had grown throughout one of our A/C units: including the central unit, every attached vent, and all of the ducts between those vents and the central unit. It was completely contaminated. I feel very fortunate that it was Chris and Leslie who answered our call. They are both extremely hard working and just incredibly thorough. You feel that they are truly sincere in their interest in the safety of your children and of your family. They will throw in all of the extra hours needed to properly take care of you. I can tell by reviewing the work they have performed that they do not cut any corners. Chris is absolutely serious about properly and industriously removing mold. Besides his love of doing a good job and of working hard, Chris cares for you and for your health and it really shows as you interact with him and see him work. In the case of mold or contaminated ducts, I think that you should be careful about trying to find the cheapest guy out there who may not care much for doing a proper job. In work like this were so much remains hidden from view, trust in the person performing the work is absolutely necessary; therefore, I very much appreciate Chris and Leslie, and would recommend them to anyone seeking this type of cleaning.

Chris and Leslie from Green Quality Air responded quickly, they thoroughly communicated. They were on time and very detailed. Our family moved into our home in July 2021 and since that time we have had respiratory issues along with major congestion and what seems like allergy symptoms. We noticed a lot of mold on our air vents. Chris and Leslie came into our home and spent time educating us on duct work and how mold can form. They were very detailed by inspecting every single vent, return and even the plenums in our 2 HVAC units and sure enough found a wealth of black mold growing which obviously has contributed to all of our families issues. These two weren’t even paid for the time they spent - you can tell they are very caring and thorough and truly have the best interest of a healthy home for their customers. I’ve never had a company be so thorough like these two and the company. We have a journey ahead to get this fixed but are so grateful for their service today.

Chris and Leslie, with Green Quality Air, came to clean our ducts on 2/7/25. They were on time, professional, and so friendly. The appointment didn't take very long, which was a huge help to my busy day, and there was no mess left behind, which is so refreshing after having other technicians be careless in my home. We received great service and advice. We'll be sure to request them in the future.

Had my HVAC system serviced for routine maintenance, and I couldn’t be more pleased with the experience. From start to finish, the technicians were prompt, professional, and extremely knowledgeable. They arrived right on time, explained the entire process clearly, and took the time to answer all my questions. The service itself was thorough—they cleaned and inspected every component, checked for any potential issues, and made minor adjustments to ensure everything was running as efficiently as possible.

Chris and Leslie did an awesome job in cleaning my Air ducts and Dryer vents. Very knowledgeable and caring people. Gave me some recommendations on improving my air quality and showing me the best way to maintain. Looking forward to working with them in the future.

Elizabeth, the scheduling representative, was prompt in scheduling our appointment. She was friendly and professional, and ensured that the appointment was set up at a time that was convenient for us. The technicians, Chris and Leslie, were efficient in setting up and cleaning the A/C ducts, and inspecting the system. They were knowledgeable about the system and were able to answer all of our questions. They were also courteous and made sure to clean up after themselves. I highly recommend this family-owned company for such services.

Chris and Leslie came out to clean my ducts and were so amazing. Professional, courteous, Friendly Outstanding people and did a wonderful job will definitely recommend.