Friendly, & so helpful.
I phoned to ask if it was possible to totally change our order from one hedge product to another. Expecting the usual, "Computer says, no!"
The so lovely lady stated, "Yes of course."
So, I 'rebalanced' what I had already paid & she helpfully told me the revised products had incurred a little extra cost, which I gratefully paid.
Then you won't believe this, I realised there was one different bush I also required.
So phoned, I think a day or two later & asked could I add this to my order.
"Of course you can!"
When they advised of the delivery day, they not only stuck to it, but gave updates of the expected precise delivery time!
The delivery driver was great, helpful & did the job very professionally & quickly.
All round a great company & one it was a pleasure to do business with.
Well done Grasslands!