Extremely grateful that I made this phone call. I was explained briefly of the possibly of a phone appointment, had that appointment set, and was speaking with the doctor within two hours. Not that this may always be the case, but they did the best they could to get me taken care of quickly, because of a nasal infection that was producing jawline pain. The interview was brief, and I was able to get an antibiotic the same day. Again, that was my situation, but they were very accommodating, concerned, professional , and diligent in getting me taken care of. I highly recommend them.