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Grand Valley Towing and Transport

  • Towing Service in Grand Rapids
  • Open now
  • 4.9
    (794)
Grand Valley Towing and Transport
Reviews
4.9 out of 5
(794 reviews)
4.9
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Jennifer Hazel
3 weeks ago
We can’t say enough good things about Grand Valley Towing. Not only are they really quick and efficient, they’re also really good people who care about people. In the three instances we’ve had to use them, we were met with abundant kindness and compassion, and weren’t made to just feel like another paycheck for them. They’ve always made sure we were safe and okay before any conversation took place about a plan. They’ve sat with me while I was stranded on the highway in the middle of winter with a newborn and three other munchkins until we could find a ride for all of us. They’ve advocated for us to auto and tire shops and we are so grateful for the care we receive each time.
Lisa Martinez
5 months ago
The tow truck got to me super fast! The price was reasonable. Great service over all! Highly recommended!
paul baker
2 weeks ago
Absolutely zero accountability for the way their employees act and then when you try to talk to them, they make a mockery of you. Would highly recommend to stay away from would use any company about these people! The owner and staff think everything is a joke!
Jaime Teunis
11 months ago
The tow truck driver was very nice and friendly. He arrived within 10 minutes of placing the call for help. He was quick and worked with care. Thanks to Grand Valley towing!
Kellee Gifford
8 months ago
Our driver early this morning was completely amazing! They showed up while we were waiting for our insurance to get a tow so we gladly went with them and he was so caring and helpful! Will not go anywhere else!! Thank you!!
Amanda Wildfong
7 months ago
Randy was very helpful and efficient! He was kind and courteous!! I would recommend to anyone!!
Kylee S
4 months ago
Erik swooped in and saved the mf-day! Our car was having trouble starting and we couldn't get it to start up for 3 days and a battery charge later we called GVT. He showed up in 30 minutes and he was incredibly professional and very kind. He hopped in the car and got it started saving me the price of the tow and bringing it to a shop. We thought something was seriously wrong but he got it running and we were NOT CHARGED. Excellent customer service, very knowledgeable (recommended a solution to our problem) and very understanding. This was my second encounter with GVT and both times they were EXCELLENT.
Crystal Boeve
6 months ago
Came quick after hours. Very professional and friendly!
Kortney Post
3 months ago
Grand Valley Towing was quick, offered a free quote, and even said they would match competitor prices if I wanted to shop around. That right there will give them my business any day!
Lee Wolf
2 months ago
They communicated very well and met their time estimates. The driver was very kind and very empathetic. I would definitely use them again.
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