Verified

GRACE AUTO REPAIR WORKSHOP

  • Auto Repair Shop
  • Closed
  • 4.4
    (708)
GRACE AUTO REPAIR WORKSHOP
Reviews
4.4 out of 5
(708 reviews)
4.4
5
4
3
2
1
MOZA. K
5 months ago
I took my car to Audi workshop and they gave me very expensive quotation for small work plus they will keep the car for two days Then I went to Grace workshop, on spot they did the inspection and sent me report. And also sent me 2 quotations I kept my car their and took it next morning fully repaired In between grace team sent me pictures of each step of the work done which is AMAZING for me to be updated every 2 hours I highly recommend the place for anyone who want professional work and trusted team Good luck to the team
Murtaza Khan
2 weeks ago
Needed to get an oil leak (from rear crank seal and a few other seals) repaired + shocks changed. This is a major job requiring the engine to be removed and the transmission to be disconnected. Got a steep quote from the main dealership , while some other reputed garages said 4 days for the job. Grace Autos quoted a very good price and were confident it could be done within 2 days. The first impression I got when I met them was that they are highly professional yet warm and easy going people. I was not disappointed at all. They provided a professional printed quotation, demonstrated the leaks to me before the job started, advised about using genuine parts for the engine and on my desire to use aftermarket shocks advised high quality but lower cost Japanese shocks. They kept me informed throughout the repair with photos every few hours. The complex job was completed within the stated time and to my complete satisfaction. I highly recommend them to anyone looking for a trustworthy workshop with a dependable team.
Mohamed M
a year ago
Very professional and excellent workmanship. I went there due to a jammed sliding door of my Honda Odyssey 2015, it was not opening. They diagnosed the issue on the phone call itself and advised what needs to be done. It was due to a damaged fuel door sensor. They ordered the parts and since it takes 15 days to arrive, they fixed the damaged sensor to make it in working condition. The best part is that they are very transparent about charges and they update you the progress of job with photos and videos while your car gets repaired. I recommend them 100 % and wish them best of luck. Keep up the excellent work.
joseph mannil
a year ago
I recently had the pleasure of taking my Volkswagen Passat to Sibi Thomas and his team for an AC repair, and I can’t recommend them highly enough! As someone who is very particular about car maintenance, finding a reliable garage has always been a challenge. However, my experience with Sibi and his crew was exceptional. From the moment I walked in, I felt welcomed and valued. The team took the time to listen to my concerns and explained everything in detail, ensuring I understood the work that needed to be done. They were thorough, honest, and incredibly knowledgeable about my vehicle. What impressed me the most was the combination of high-quality service and affordability. It’s rare to find a garage that doesn’t cut corners while still offering reasonable prices, but Grace Auto Garage has managed to strike that perfect balance. I left feeling confident in the care my car received and will definitely be returning for all my future maintenance needs. If you’re looking for a premier garage that you can trust, look no further than Sibi Thomas and his team!
Roel Baltazar
3 years ago
Praveen and his team from Grace Auto Repair were very professional and have communicated well from the moment the car was received in their garage to inspection, quotation all the way to service completion, I was kept informed of the progress. They are easy to deal with, honest and fast with their turn-around time. Kudos to the team and keep up the good work.
Jairam R
3 months ago
Came to Grace to diagnose an issue in my Genesis G70. Sibi was quick to respond, evaluated the errors and within minutes figured out what was the problem. Although this was a quick fix I'm so happy Sibi figured out the issue quickly and I was back on the road in minutes. Sibi is a very genuine guy & I'm happy that I could find a garage that knows to diagnose an issue properly than jumping onto 'replace parts' decision. I will recommend the garage to anyone who is looking for a good garage I Abu dhabi
Saad Saeed
4 years ago
As many other people have noted, few business come close to the customer engagement and communication of Grace workshop. They help keep you updated throughout the work period and inform of you each change or additional work needed. They charge for the initial inspection which is expected and they thoroughly inspect each part of the vehicle for a comprehensive check up. The list they prepare can include non essential work which you can speak to them about and have it reduced and their communication was always professional and helpful. They cover complex work from electrical and AC to basic and paint jobs. The paint work they did was excellent and it was difficult to differentiate it from the original parts. While you can get cheaper work from places elsewhere, they are much more easy to work with and get everything done in one place without hassle.
Devlal Sahadevan
5 months ago
Hands down the best people in this business. I've been a customer since 2018 and they have been exceptional. Customer care, a sense of urgency, quality work, value for money and above all, the trust factor. Siby and his team delivers; consistently. Highly recommended!
Cira Mathis
a year ago
Grace Auto is the most trustworthy auto shop you’ll find in Abu Dhabi. I had two vehicles serviced by them this week. In both cases, they took care to diagnose without inflating the issues and the pricing is absolutely reasonable. Quotes were clearly typed up and provided ahead of work for my approval, and they kept me informed via WhatsApp with pictures and status. As an extra perk, my cars were washed before pickup (better shape than when I dropped them off!). Don’t get ripped off by dealerships— Go straight to Grace Auto to save yourself money and headaches. 💯
Lewis Marr
2 years ago
As new to Abu Dhabi, I was looking for a reputable auto service provider.After reviewing many positive reviews on both expat groups and Google I decided to go to Grace garage. From the moment you drop vehicle off it is evident why this garage is so highly rated. They communicated every step on the issues found with what needs to be rectified and what I can service at later date. I decided to get everything fixed and throughout the whole process they sent me WhatsApp images in a timely manner showing me what they have purchased as parts and what they are working on. The immediate feelings being they really care about your vehicle and importantly the customer. The pricing is competitive with the completion of service very efficient. My car is driving better than it has in the past few years.I can’t thank the team at Grace Auto high enough and have now found my go-to for auto services👍
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.