I rented a van through Rent Motorhome Albania and made the deal directly with the owner, Gëzim. A day before my arrival in Tirana, he told me he was “going on vacation” and that his “friend” Enri would simply hand over the van.
During the trip, I discovered that Gëzim had actually sold the van to Enri before my rental but never disclosed this. He misled me into believing I was renting directly from him.
As for the van itself:
It was in terrible condition: dashboard warnings for low oil, check engine, injection fault, and ABS unavailable. The A/C barely worked.
Driving felt unsafe and stressful, with constant alarms and performance issues.
The van was handed over unclean and poorly maintained.
The engine struggled even on normal hills, and the back door had an electrical fault that made locking it a daily hassle.
On the final day, driving back to Tirana, the van completely broke down. Enri’s response was unprofessional: he only called a tow truck, offered no apology, no replacement vehicle, and no support. We had to ride more than 4 hours back to Tirana in the tow truck. His only comment: “You rented the van, you didn’t buy it.”
Any serious company would have apologized, provided assistance, and at least offered a partial refund. Instead, both Gëzim and Enri refused to take responsibility.
⚠️ Be warned: Renting from this company means risking your money, safety, and holiday. There are many trustworthy camper rentals in Albania — this is not one of them. Don’t make the same mistake I did.
P.S. 1. Based on other negative reviews, I expect they will again try to blame the renter. This seems to be their standard way of avoiding responsibility.
P.S. 2. I have attached screenshots showing the check engine and ABS warnings on the dashboard, the faulty back door, and even fluid dripping under the hood. Unfortunately, I do not have more photos