I recently used the services of Gopher Genius, and I want to share my genuinely positive experience. Before contacting them, I spoke with a few other providers. Unfortunately, most of them immediately described worst-case scenarios and pushed for long-term commitments—without even offering to inspect the property first.
In contrast, the person I spoke with at Gopher Genius took the time to listen to my concerns, explained their process clearly, and scheduled an inspection at a time that worked for me. Although the initial appointment had to be rescheduled due to heavy rain, they kept me informed and promptly arranged a new time.
The technician arrived exactly when promised and conducted a thorough inspection of my yard. He carefully evaluated the specific issues I mentioned and took the time to address each one. After a detailed assessment, he honestly told me that I did *not* have the problem I was worried about and therefore did *not* need their services at this time.
I was truly impressed by their professionalism, transparency, and expertise. It’s rare to find a service provider that puts the customer’s best interest first. I highly recommend Gopher Genius to anyone in need of pest or rodent control. Thank you for your honesty and for going the extra mile to give me peace of mind.