First of all, they do not use clean towels, whether they are new or previously used.
Secondly, facial cleaning requires steam and ozone treatment, but this equipment was either missing or they did not know how to use it.
Thirdly, the girl who performed the massage had no real experience or proper knowledge of massage techniques.
Fourthly, the package I purchased included hand and foot nail care, but they did not provide this service. When I asked about it, they simply told me, “You don’t need it.”
Finally, their English communication was very poor, which made it difficult to explain what I wanted and understand what they were doing.