Five years ago, I replaced a gas furnace with a new heat pump air conditioning, heating, and fan central HVAC system purchased from and installed by Global Heating and Cooling. I couldn’t be more impressed with their service from start to finish. The entire team was polite and friendly, punctual, and extremely knowledgeable. John, the owner, took the time to explain my options clearly and helped me choose a system that was both efficient and cost-effective for my needs.
The installation went smoothly, in spite of the challenging location selected for the air handler in the attic crawl space with limited area for maneuverability. The team took great attention to detail and left no mess behind. Notwithstanding a blown fuse three years ago—which Global Heating and Cooling diagnosed the cause of no heat being produced by the system and repaired within days of being alerted to the issue—the system has been running perfectly ever since.
Global Heating and Cooling just performed the five year maintenance on the system. The appointment was scheduled within days, the technician was on time, completed thorough inspections, and ensured that everything continues to run at peak performance. John, the owner, answers periodic HVAC-related questions I have and repeatedly provides cost-conscious and practical recommendations on both the frequency and maintenance of the system and the benefits and limitations of my smart thermostat. He has never left me the impression that I was being “sold” on unnecessary services or overly-expensive equipment. Knowing that my system is in expert hands gives me real peace of mind.
Their pricing is very competitive, especially considering the level of service and professionalism they deliver. It has been a great decision choosing Global Heating and Cooling and I highly recommend Global Heating and Cooling to anyone looking for HVAC installation or ongoing maintenance!