Glendale's Urgent Care

Horrible customer service Not recommended .

Walked 2 miles to this location with a back injury to walk into an empty waiting area and 3 staff behind the desk. Two of the staffers went to the back and did not offer any help and told me to wait while the front desk girl was on the phone with a provider. I sat for a several minutes and no effort to check me in was made. I do not blame the receptionist for not being able to get to me right away, but what I did find a bit lazy was the two staffers ditching the lobby right when I walked in. I decided to try and get someone to help and to at least get me some paperwork to fill while she was on the phone and it was met with a lot of pushback and attitude. I suggested they show some effort in finding someone with a minute to at least hand me paperwork and after that no one showed. I waited some more and the girl finally got off the phone and when i mentioned my visit would be for a worker's comp, i was told they do not work with worker's comp. On top of that, they did not accept my insurance. Sure, that could be the case but that's not what I'm bothered with. It's the lack of urgency for a self proclaimed urgent care. I had to wait almost 15 minutes to find this out. If these are two simple questions that can help determine if operations can move further with a walk in would-be patient, the two staffers, I'm sure, can make an effort when their receptionist is obviously occupied. Little things like this actually help keep from getting a bad review. Help each other in your workplace, we will notice otherwise.

Wasn't feeling great over the weekend and decided to come here instead of waiting for Monday. So glad I did. Got exactly the help I needed, staff made it smooth. Will definitely be coming back if I ever need a walk-in clinic again.

Staff were quick and helpful. Thank you!

Nice and professional staff. Great service.

I had such a great experience at Glendale Urgent Care. From the moment I walked in, the staff was welcoming, attentive, and made me feel genuinely cared for. The wait time was minimal, and the provider took the time to really listen and explain everything clearly. You can tell they value both professionalism and compassion here. I left feeling reassured and taken care of—highly recommend!⭐️⭐️⭐️⭐️⭐️

Great experience visiting this urgent care. Staff are very attentive and caring. We were warmly greeted from the start and left feeling completely satisfied. Much better than visiting the ER. Highly recommended!

I went in not feeling great and they really took care of me. I was honestly expecting a long wait, but everything was quick and smooth. The staff was really friendly and made me feel at ease right away. The place was also really clean, which I always notice. I’d definitely come back if I needed to and would recommend it to anyone looking for a good urgent care.

Walked into Glendale’s Urgent Care on a Saturday morning with a sinus infection. Check-in was quick, wait time was only 5 minutes, and the PA was attentive and efficient. In and out in under an hour with the right prescription. Clean facility and kind staff. Highly recommend for anyone needing quick care without the ER hassle!

Great service. Great people. Helpful experience