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Gilbert Self Storage

  • Storage Facility in Gilbert
  • Open now
  • 4.8
    (74)
Gilbert Self Storage
Reviews
4.8 out of 5
(74 reviews)
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Brad Farmer
2 months ago
We have been here for years. The owners and the people that work here are all very nice and helpful. The place is clean, they have security cameras and great access through two gates. A great place to store your camper, boat and whatever else you have.
Daniel R. Venables
7 months ago
I have material at two storage places currently and this place has always taken care of me. Most recently, I requested a change of spots for my RV, and they not only accommodated my choice for the new spot, they kept my monthly premium the same - even though it was a more expensive spot! Highly recommend. The ppl who manage and work there are very reasonable and approachable.
David Turner
2 months ago
I dealt with Brandy at Gilbert Self Storage. I made some errors when making the reservation. Brandy took the time to help me resolve them. She was patient, pleasant and professional. Highly recommend this business.
Samantha
3 months ago
The staff are always welcoming and accommodating, the facility is spotless, and the security features provide great peace of mind. A consistently positive experience every visit.
Melissa B
4 years ago
Megan and the folks at the Gilbert Self Storage do a great job and always take care of their customers. Lots of U-Haul help and accessories to make using your storage unit easy!
Jason OBourke
9 months ago
Hate to leave a bad review but this place was very unhelpful today. I understand U-Haul locations vary on what trucks and rentals they had, but the service we had today was completely horrible. We had a rental for a moving truck today and we pull up on time for our reservation. We were told they “don’t have our rental available today” and that we should have gotten an email, where there was no update email for where our rental would be. The lady at the store then proceeded to tell us where our rental would be and gave us an address to a UHaul Repair Shop, and basically left us stranded and without any hope for getting the rental we needed. Fortunately, we found another UHaul location about 20 mins away that was able to help us but we had to basically restart a whole new reservation. I just think the poor communication and wasting our time driving around (on a Saturday too) deserves this one star. Would not reserve for this place again.
Blake Fenters
9 months ago
Great storage facility. I have used a couple storage places as well as worked in the moving industry so I've seen it all. There is always someone there to answer the phone to answer any questions or show you around the place. As long as I live near by I will be using Gilbert Self Storage.
Andrea Chewning
a year ago
My family and I began using Gilbert Self Storage when the business first opened and continue to be extremely pleased with every aspect of the storage facility. The storage units are clean, easy to access, great security, and reasonably priced. The staff are the best! Christy and others see to your needs and help with any questions you have. So kind and friendly!
Brad User
2 years ago
Easy! Honest! FAST! Friendly! By far the most competitive and honest pricing around the Lexington/ Gilbert side of town. The facility has great security, access to management and even the owners. It's a family owned and operated business. Christy was very helpful. She was great with the 2 customers in front of me. She immediately acknowledged me when I came through the door. Christy insisted on giving the unit one last cleaning before I dropped my property. She gave me complete confidence in leaving my property with them.
PorterReg
a year ago
I'm usually not the person to leave a review unless I feel that the establishment has gone above and beyond the reasonable expectation. Gilbert Self Storage has checked that box. They are a very well run storage facility that makes the entire process a breeze. Super friendly as well. I cannot recommend them enough!
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