Our beautiful pug Luna unexpectedly crossed the rainbow bridge on Friday, and saying goodbye to our precious girl was the hardest thing we’ve ever had to do. In the middle of our heartbreak, Claire and Stu at Gentle Paws were an absolute blessing.
From the very first phone call, Claire was so kind, gentle, and compassionate. She spoke to us with such warmth and understanding, truly acknowledging our pain and treating Luna with the dignity and love she deserved. We never once felt rushed — only supported and cared for.
When she brought our baby home, the attention to detail completely overwhelmed us in the most beautiful way. The fur clippings, and the perfectly presented nose and paw prints in a frame, are treasures we will hold onto forever. Every little touch showed how much care and respect went into what she does.
We cannot thank Claire and Stu enough for their compassion, empathy, and the comfort they brought us during the most painful goodbye. they made an unbearable moment just a little softer, and for that we are forever grateful.❤️🐾🐶