Genesis Home Services

Outstanding Service—Highly Recommend! Genesis Home Services has been exceptional from start to finish. Scheduling was easy, the price was reasonable, and the appointment window was convenient. David, my technician, was fantastic—prompt, professional, and incredibly knowledgeable. He diagnosed the issue quickly, explained everything clearly, and offered helpful guidance for future use. I appreciated that he never tried to upsell, provided clear quotes, and followed up immediately when a small issue came up, complete with a video explanation and an offer to return at no charge. This level of customer service is rare. I’ll absolutely use Genesis again for future needs and recommend them to anyone needing fireplace or home services.

Amazing work from Genesis! They came in and worked with my vision to convert one of our fireplaces to gas log and retrofit the other with a gas fire starter (I didn’t even know that was a thing but it is!). Not only did they take the time to understand exactly what I wanted and make a clear plan, but they even got up on the roof and found a few other critical issues that needed fixing. They handled a long list of items, coordinating and negotiating with other vendors to get everything done quickly and done right — from roof and chimney work to running new gas lines to sweeping. The end result was a custom solution that fit our home perfectly and looks incredible. I can’t say enough about the quality of their work, timeliness, and professionalism. The whole team went above and beyond and always made sure I was in good hands. Highly recommend!