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Geeks Brisbane

  • Computer Support And Services in Brisbane City
  • Closed
  • 4.9
    (75)
Geeks Brisbane
Reviews
4.9 out of 5
(75 reviews)
4.9
5
4
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1
Thepphithuk Liemthepha
Edited 10 months ago
I am writing to formally express my dissatisfaction with the service I received from your shop. I recently entrusted my PC to your team for both a repair and a cleaning service. However, upon receiving it back, I was extremely disappointed to find that the issues were not resolved and the cleaning was not done properly. As per my request, I expected a thorough cleaning of all components, with a special focus on my GPU. However, my PC remains in the same dusty condition as when it was picked up, particularly inside the GPU, which still has visible dust accumulation. Additionally, the issue for which I originally brought in the PC has not been resolved. I have attached images to clearly show the condition of my system upon its return. Given the nature of the service, I expected a professional and thorough cleaning, including disassembly where necessary, to ensure all components were properly maintained. Unfortunately, this was not done, and I feel that the service provided did not meet the standard expected from a professional repair shop. I request an immediate resolution to this matter. Specifically, I would like a proper cleaning of my PC, ensuring that all components, including the GPU, are fully cleaned, as initially agreed. It seems that the shop is unable to deliver the service as promised. I have not asked them for refund which is $300 because I am disgusted with what they have done.
Agnes Claridge
2 months ago
Geeks Brisbane gives the vwst service. The technician Ali knew his job to the limit and was very helpful and I recommend this company to anyone needing technical assistance.
Timo Huttunen
2 months ago
Ali from Geeks Brisbane was pleasant and professional in his work on my home Dell PC. He loaded a new installation of Zorin Version 18 to replace my now defunct Windows 10 op system.
M Turner
a month ago
I am Ipswich based. Harry, the computer tech from Geeks Brisbane has done a marvellous job of fixing my laptop for future use and setting up my new laptop to run seamlessly. I am now calm as a cucumber. :)
Judith Quinn
Edited 2 months ago
Very happy the Geeks Brisbane. I got all my mobile data transferred from my old iPhone 10 to my iPhone 17. All done effortlessly & efficiently. I have no hesitation in recommending Geeks Brisbane. Thanks very much.
taygan courtney
a month ago
Very good service. I highly recommend. All my questions were answered and Harry was able to help me with all my concerns.
Margaret Grills
3 months ago
Today Harry from Geek came to my house and was very helpful; in regards to my needs. He was patient, I am not young and need a fair amount of explanation. Very Happy.
Stan Walton
Edited 3 weeks ago
Attendee was very good and fixed, explained many Q's and Got us going; except was unable to find/locate/from nowhere as not Backed/Restored ALL my old names within Address Book on Thunderbird - Anyway given my age etc almost ALL personal contacts listed have gone to their maker. Thank you for getting me back online with emails etc.
Nola Dean
a month ago
I live in Anstead, Harry came promptly to restore my email system . He did an excellent job very quickly.Highly recommended
Zeid Kaddoura
a month ago
Harry was very prompt and professional in helping me with g-suite support. I look forward to working with him again.
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