Verified

Galena Veterinary Care

  • Veterinarian in Galena
  • Closed
  • 4.9
    (60)
Galena Veterinary Care
Reviews
4.9 out of 5
(60 reviews)
4.9
5
4
3
2
1
Douglas Storm
4 months ago
The entire staff is awesome! They make you and your pet a priority! And…..Dr. coppel did an amazing job with our sweet babe and a mass cell tumor removal that you would never even know happened today!
Stephanie Bryant
7 months ago
We had such a great experience with Galena Vet! From the moment we arrived, the staff was warm, welcoming, and incredibly personable. They were absolutely amazing with our dog and clearly very experienced. What really stood out was how they went the extra mile, even taking the time to engage with my kids, making them feel involved and part of the process. It's rare to find a veterinary team that treats your whole family (paws and people!) with such genuine care. Highly recommend Galena Vet to anyone looking for compassionate and thorough care for their pets!
JMichael Jonard
11 months ago
Dr. Coppel and her team (Candy, Catherine, and Mercedes) have gone above and beyond to make our experience smooth and stress-free. After a tough month for my 3.5-year-old Aussie, their care, expertise, and professionalism truly made a difference. We’re so grateful — thank you!
Mindi Thomas
9 months ago
Dr. Coppel is wonderful. Every staff member I talked to was helpful and kind. The clinic is beautiful and very clean. Thank you for excellent care, Dr. Coppel!
Paws for Life
3 months ago
Paisley August has been struggling with what we thought were allergies for nearly 5 months. We ventured out to get a secondary opinion and BINGO... we found the problem. It appears it was not the issue that we have been frustratingly following for months. Paisley is looking forward to feeling better and not having cuts and scratches all over her body from scratching endlessly. Our home and rug cleaner is also looking forward to having a bit of a break. Thanks to Gena, Brittany, Dr. Coppel, and Ashely.
Danielle Reed
7 months ago
I am so grateful for Dr. Gabriela Durig - her knowledge, expertise and especially her loving care for our new kitten!! Our kitten has a history of vaccine reactions and Dr. Durig didn’t think twice to walk me through everything I was concerned about and even to have a care-plan in place prepared ahead of time to ensure all would be well. She and her entire staff took every precaution in the world to ensure he was safe and cared for. Nothing could be more comforting. To tell you that they went above and beyond is actually an understatement. Additionally, the facilities are AMAZING - so beautiful, well kept up and clean. I had no concerns whatsoever leaving my little loved fur one behind for the day while he was getting his care. Thank you Galena Vet staff and especially Dr. Durig!
Amy Thrash
a year ago
Our 10 year old German Sheppard had not been acting right for a few days and we got an appointment right away. The staff was friendly, helpful and got us answers fast. They helped us with a difficult decision. We will be going to this office for all our future needs. They care about us and our animals. I'm sorry we didn't make the switch sooner.
Alan Ayers
a year ago
In the past I've had some bad experiences with "corporatized" veterinary medicine leading to distrust of the industry, our "country vet" is aging and isn't convenient, so when I saw a new independent practice opened in town I wanted to try it out. We need a local vet to depend on when we need it and as the puppy gets older and starts needing teeth cleanings and other services. The positives here--the office is new, fresh, modern and clean. They take full advantage of their practice management system resulting in great communication, ability to pull the vaccine record, receipts, lab results, etc. and schedule online...so it's a easy, modern digital experience. Because they're building their practice, it's still easy to get in for (or change) an appointment. The staff is exceptional...qualified, friendly, patient, authentic, they've taken ownership of problems I've had, and they seem to want to do the "right" thing. They are experienced. Special shout-out to Ashley and her professionalism and demeanor. Seems like they have a nice work culture in their office. The price is not unreasonable. Small vet practices do have overhead and while the base visit is probably average, their markup on vaccines, lab, meds is higher than I've seen or you could find elsewhere. They also subscribe to the same "revenue enhancing" lab and med programs as corporatized vets. But, they aren't at all pushy, they don't push food, and when we had a snafu with medication, they owned it, corrected it, and offered to get us what we needed. So they had a chance to demonstrate integrity and that's exactly what they did. I'd consider the fees just a price in exchange for the higher level of service.
Brandy Sullivan
3 weeks ago
This is the best vet I’ve been to. They take amazing care of all of my animals.
Steven Mead
a month ago
The entire staff is professional and caring beyond measure. We are so happy to have them here in Galena!
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.