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French Optical Fashion, Inc

  • Optician in New York
  • Closed
  • 4.8
    (522)
French Optical Fashion, Inc
Reviews
4.8 out of 5
(522 reviews)
4.8
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Michele Y
5 months ago
French Optical provides stellar customer service from the time you walk through their door! Their amazing selection of designer frames is so NYC! Absolutely fabulous! Dr. Michelle is so extremely knowledgeable and her bedside manner like no other! Andrew and Liselle to wonderful care of myself and my daughter! The very best comprehensive optical care in NYC!! ♥️😎
Jenna Klaben
3 months ago
Wow! I had the best experience with French Optical. Their customer service was some of the best I have seen! They answered my emails quickly and were very clear on pricing and the process. I needed to replace my lenses and had the smoothest experience. I dropped off the glasses and they were able to insert the new lenses within an hour. I picked them up the same day! Liselle was fantastic! Highly recommend.
E Browne
5 months ago
Highly recommend. As someone new to wearing glasses, the specialists at French Optical (Liselle, Andrew, and Constantine) were wonderful and the customer service was excellent. They provided incredibly helpful guidance and helped me find the perfect frames for my face and personal style. They made many adjustments to the frames to ensure the glasses fit perfectly, were comfortable, and never slide off. I compared my experience and the glasses from French Optical to a pair I purchased just a week earlier from a major eyewear chain and the difference was immediately clear. The quality of the frames offered, the lenses, and even the lens installation was far superior. With the lenses from French Optical, my eyes haven’t needed time to adjust—no straining, no distortions at all. French Optical can be pricey, but I definetly feel it's money well spent for the long term.
Victor Vazquez
2 months ago
Excellent service. We arrived in New York and realized my daughter had left her contact lenses in Miami. Other places wouldn’t help without a prescription, but French Optical immediately stepped in and took care of us. The attention was professional, efficient, and genuinely helpful. Highly recommend.
Kathleen Johnson
8 months ago
The frame options are beautiful and so varied. My salesperson was so helpful, calm and not pushy at all. I had a quick turnaround on my order and the work was great. I decided to add on transition lens after my order was completed. They let me keep my new frames till the new order was completed! I am so surprised and happy about the wonderful service and great craftwork at French Optical. I highly recommend them!
Lori Brewer
3 months ago
I had the best experience selecting frames here with Lis. She was patient, knowledgeable and guided me to 2 frames that I would have never selected on my own. She really made the experience fun because there was no pressure and she really has impeccable taste. I will absolutely be shopping for more glasses with Lis. Plus, she's a really lovely person.
Melanie Lopez
4 months ago
the staff was absolutely so helpful. i came here on a trip and one of the worst things possible happened to me. one of my contact lenses cracked and my glasses frames parted into two, basically leaving me unable to see. i came here since it was the closest store and honestly i’m happy i did. they had the exact frames i had before and quickly changed the lenses to the new frames. the staff was so friendly and helpful, i absolutely recommend coming here.
Maria Mihelakis
a month ago
Andrew helped me select a beautiful pair of prescription sunglasses. So happy with my new sunglasses! Andrew was very personable, very professional. He has outstanding customer service skills. Will be going back to order a regular pair of glasses soon… 💗
Melissa Bennett
2 months ago
I had a fantastic experience picking out a new pair of glasses (for my small head, ha!). Andy was great to work with — he quickly understood the style I was going for and helped me find frames that were exactly my vibe. I purchased the frames there, they added my new prescription lenses, and the turnaround time was impressively fast. I’ll definitely be back for sunglasses and who knows… maybe another pair of Lindbergs!
Ricardo Mooney
7 months ago
Konstantin helped me select 2 perfect frames… I will definitely be back (even though I am from SC) to work with him… best of all he is an excellent communicator… he got me to try on a pair that I never would’ve picked for myself that I now call my favorite glasses.… I’ve shopped a lot of places. For accuracy, product-knowledge, product, service with reasonable pricing (and a good honest, patient communicator) this is the place to come.… I am amazed at my experience, (especially from being out of town)…Konstantin even followed up with me after my glasses were delivered! A+++ rating and thank you!
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