Bill contacted me almost immediately after I emailed three local companies for bids to repair my fence. We met a few days later and went over the details of the project. He was able to start the job the following week, and during the entire process there was a lot of communication back and forth about options for finishes and materials, etc. The work was completed within two days, and I am very pleased at the efficiency, quality, and cost of the project.
This was my review about a month ago before I really had a chance to look closely at the work that Bill did. Since then I have noticed many problems, including the fact that the pine he used was of very poor quality (NOT pressure treated, with cracks and pieces missing from it, etc.) One board even blew off after a windy night.
Bill came and re-attached the board that blew off, and screwed down some of the other ones, but continued to insist that the lumber was of a high quality and that the gaps in the fence would fill in as the wood dried out. Based on the pictures I'm including, none of that is true. It was shoddy work, and he is unapologetic for all of it.