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Frank's Automotive

  • Auto Repair Shop in Bowling Green
  • Open now
  • 4.2
    (242)
Frank's Automotive
Reviews
4.2 out of 5
(242 reviews)
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Mike Lampasone
5 months ago
I recently had my Jeep Patriot worked on by Frank's, and I am so happy and impressed with the work as well as the staff. I am familiar with the business before they moved into a new location, and had always heard positive things about them, but this was my first time utilizing their services. Safe to say, it will not be my last. The turnaround time on the repairs was significantly better than I had expected, and the price was more than fair. They were also able to recommend a couple of optional services to help my vehicle, and I did not feel at any time that they were pushing or upselling, just simply making a non-automotive inclined customer aware of some options that may help. I will be recommending Frank's to anyone who asks, and will continue to happily support a local business.
Stephanie Todd
a month ago
We're new to the area and we're glad we decided to give Frank's a chance based off reviews online. They're reliable, honest and trustworthy. We will definitely be taking our vehicles back here!
Princess Deluna
3 months ago
Great service! Reasonable prices! My CV joint broke. I called franks to schedule a tow and diagnostic and they were able to pick it up and give me an exact price the same day and I was able to pick my car up the next day! They are super friendly as well. Ive already got my car scheduled to go back to them for another issue im having.
LIZ B
3 weeks ago
Went in today for issues with my car and they were incredibly kind and helpful in figuring out what was going on. Highly recommend going to Franks. Will definitely come back in the future!
Matthew Prestler
a month ago
Gross cash only hustle, inappropriate signage, but they still tow employee cars from local businesses. Frank's Employee: "we have pictures of the vehicle / signs where you were parked" I asked to see them and he replied "well not on me" I then showed them my pictures of the parking space with no signage. Franks employees: "Those spaces are for employees of the local businesses" I replied "That's what I am and that's why I parked there" Can't help but think the repair bills aren't cutting it these days so they resort to towing after hours. Reputable repair shop or small town scam? I'm sure the local PD gets a nice cut too 🤣
Tony Brake
11 months ago
Great customer service! Had muffler problems on our way to the hosp for an appointment. Called him up and they got us in right away. He came out and even showed us the part he replaced.
Tricia Davis
6 months ago
My car’s alternator completely died on me and I was worried it had also taken my year old battery with it. I called around to a couple of places to get quotes and I was cringing. Called Frank, he quoted me significantly less than anyone else, and he fixed my car quickly! I can’t say enough good things about my experience with Frank’s Automotive. I will definitely be bringing my car here for any future work!
Luke Roberts
7 months ago
I took my 2020 Corolla here due to it making a weird noise while driving. They told me it just needs new tires and even pointed out a nail in one of the tires. Very honest and polite. Will go here again and recommend to everyone!
Emmy Bentley
5 months ago
We were in town for parents weekend and our starter went out at 7pm on Sunday- they were the only place that could tow us- Ben was amazing fast pick up! Great service- thank you
Erin Clinton
Edited 6 months ago
Awful experience. They camped out in a parking lot waiting to tow cars. We were out of the car for ten minutes to pick up kids nearby who weren’t feeling well. They towed the car immediately, refused to give one of us a ride to the shop so asthmatic child wouldn’t have to walk twenty minutes, they said “no my boss is watching me and he will fire me if I do.” Boss was in fact watching him, drove over and circled around myself and kids before and after talking to his employee about what we were talking to his driver about. Didn’t ask if we were okay or kids were okay sitting there in a dark lot while my husband walked to the shop. He just wanted his $156 money grab.
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