Frank's Automotive

I recently had my Jeep Patriot worked on by Frank's, and I am so happy and impressed with the work as well as the staff. I am familiar with the business before they moved into a new location, and had always heard positive things about them, but this was my first time utilizing their services. Safe to say, it will not be my last. The turnaround time on the repairs was significantly better than I had expected, and the price was more than fair. They were also able to recommend a couple of optional services to help my vehicle, and I did not feel at any time that they were pushing or upselling, just simply making a non-automotive inclined customer aware of some options that may help. I will be recommending Frank's to anyone who asks, and will continue to happily support a local business.

I took my 2020 Corolla here due to it making a weird noise while driving. They told me it just needs new tires and even pointed out a nail in one of the tires. Very honest and polite. Will go here again and recommend to everyone!

My car’s alternator completely died on me and I was worried it had also taken my year old battery with it. I called around to a couple of places to get quotes and I was cringing. Called Frank, he quoted me significantly less than anyone else, and he fixed my car quickly! I can’t say enough good things about my experience with Frank’s Automotive. I will definitely be bringing my car here for any future work!

Awful experience. They camped out in a parking lot waiting to tow cars. We were out of the car for ten minutes to pick up kids nearby who weren’t feeling well. They towed the car immediately, refused to give one of us a ride to the shop so asthmatic child wouldn’t have to walk twenty minutes, they said “no my boss is watching me and he will fire me if I do.” Boss was in fact watching him, drove over and circled around myself and kids before and after talking to his employee about what we were talking to his driver about. Didn’t ask if we were okay or kids were okay sitting there in a dark lot while my husband walked to the shop. He just wanted his $156 money grab.

Great customer service! Had muffler problems on our way to the hosp for an appointment. Called him up and they got us in right away. He came out and even showed us the part he replaced.

We have been bringing our cars for various repairs to Frank for almost a decade now and we are ALWAYS impressed with his kindness, professionalism, expertise, competency, patience, and honesty (this goes for the rest of the staff at the garage as well). Frank gives us options that allow us to make repair decisions that can fit our budget. Also, he is a straight shooter in terms of explaining what needs to be done and triaging the most essential repairs in relation to staying safe on the road and fitting our budget. We highly recommend Frank and his garage!!!

Frank, since you've incorrectly recalled who I am, I will fill you in. First off, I will admit that we incorrectly parked at the otherwise empty CVS parking lot. Fair play. That being said, I am not the person you are assuming. Myself and my family were walking to a park as we saw your crew and trucks pull into CVS. I started running towards our car to get it moved, when (im assuming you) told your employee hurry up and get the Dolly on our tire so that you could extort us for $60. You saw me running towards the car, decided to be a prick, and therefore have gotten a one star review from me. Was I in the wrong for parking there? Sure. Could you have just as easily let me get me and my family in my car and moved it without extorting us for $60...yep 100%.

We were in town for parents weekend and our starter went out at 7pm on Sunday- they were the only place that could tow us- Ben was amazing fast pick up! Great service- thank you

Called at 2pm to see when they could get me in for an oil change and tire rotation. My car was ready to pick up by 3:10 the same day. The price was reasonable and the service was great

I stopped by Frank's Automotive in Bowling Green with a simple question about tightening my battery connector cables. From the moment I walked in, I was greeted with exceptional kindness and service. An older gentleman immediately helped me, taking the time to show me exactly what I was missing. I couldn’t figure out how one of the screws fit to keep the cables secure, but he patiently explained the process and then fixed the issue himself, tightening my other cable as well for good measure. To my surprise, he gave me a firm handshake, wished me a blessed day, and didn't charge me a single cent. It’s rare to come across such genuine, caring service these days. I’m truly grateful for their help and will be back in a heartbeat whenever I need automotive assistance. Frank’s Automotive is a place that reminds you there are still good people running honest businesses. Highly recommend!