I stopped by Frank's Automotive in Bowling Green with a simple question about tightening my battery connector cables. From the moment I walked in, I was greeted with exceptional kindness and service. An older gentleman immediately helped me, taking the time to show me exactly what I was missing. I couldn’t figure out how one of the screws fit to keep the cables secure, but he patiently explained the process and then fixed the issue himself, tightening my other cable as well for good measure. To my surprise, he gave me a firm handshake, wished me a blessed day, and didn't charge me a single cent. It’s rare to come across such genuine, caring service these days. I’m truly grateful for their help and will be back in a heartbeat whenever I need automotive assistance. Frank’s Automotive is a place that reminds you there are still good people running honest businesses. Highly recommend!

I would give more stars if I could! Frank is honestly one of the kindest people I’ve had the pleasure of working with. I have only just met this man in the past 6 months but every question or concern I have is met with patience and knowledge. He goes above and beyond what I can expect from a mechanic. The vibe he gives is “dad who knows about cars.” 10/10 recommend working with Frank!

Frank is a cool guy, he doesn't try to sell you on services you don't need, which is hard to find in a mechanic these days. My experience here was was painless and quick, speaking to the staffs ability to be effective and efficient in what they do. As a college student who doesn't know much about cars, he took the time to explain to me the issues at hand and helped me understand what was going on. Would definitely recommend!

This is a long appreciation post, but I feel it’s necessary after what I went through with my car recently. I took my car to a local (near BG) dealership for a diagnostic, and they told me my camshaft sensor needed replacing. I paid $3,500 and left, thinking everything was fixed. Not even 24 hours later, my check engine light came back on. I returned to the dealership, and they said I now needed a new catalytic converter, quoting me $3,800. Instead of agreeing, I went to Muffler Bros for a second opinion since their price was a third of what the dealership wanted. When they scanned my car, they noticed camshaft sensor codes still showing. The mechanic suggested I return to the dealership because those codes could be causing the catalytic converter warning. The dealership then told me the codes were likely “old” but agreed to look again. After another diagnosis, they decided it was my phasers, saying those might have failed when the new camshaft sensors were installed. That cost me another $500. When I left, the check engine light was still on, and they said I’d now need new O2 sensors. At this point, I’d already spent $4,000, so I took my car to Frank’s Automotive Shop to see if they could fix it for less. Frank noticed that my O2 sensor was actually pinched between some bolts. He believed this might have happened when the dealership put the valve cover back on. Frank advised me to take it back to the dealership, as this could be their mistake. When I called back, the dealership made me feel guilty for seeking help elsewhere, saying the other shops probably didn’t have the correct Mopar codes But to bring it in to be diagnosed. After hearing this, I was frustrated and told Frank just to fix it. Instead of charging me to fix the O2 sensor, Frank went above and beyond. He took the time to call the dealership, explaining his findings. He even sent me a picture and a short video of the pinched O2 sensor to show the dealership. When I brought my car back to the dealership on 10/31, they kept it until 11/12, only occasionally updating me. When I asked for a rental, they said they were letting their “top mechanic” work on it between other jobs. Thankfully, I finally got my car back on 11/12, with no additional charges, and it’s running smoothly again. My reason for this long post is to give huge appreciation to Muffler Bros and an even bigger thank you to Frank’s Automotive Shop. Frank saved me from spending $3,800 on a catalytic converter I didn’t need and guided me through this frustrating experience. He went out of his way to help me avoid unnecessary costs and to ensure the dealership fixed their own mistake. Thank you, Frank, for your honesty, integrity, and incredible support.

Frank's Automotive came through for us when my daughter's car check engine light came on & started flashing on her way back to BGSU. They took a scan of the vehicle & determined there was a cylinder miss firing & advised me that while they had it apart to replace some other cylinders, spark plugs, & ignition coils to prevent future expense of labor. The next day the vehicle was fixed & all scanned errors/alarms are gone and car is running good according to my daughter. Highly recommend Frank's Automotive for their honest & fast service!!

We are so impressed with Frank's! Our vehicle broke down on Halloween evening. We called and it was picked up within an hour AND it was fixed by 9AM the next morning. Great service!!

If you’re a college kid or just someone looking for a great auto repair shop, look no further. I recently had some strange noises coming from the car. I called ahead to Frank’s and although Frank said that they might be busy and can’t do walk in appointments (which is completely understandable), he told me to come over anyways so he could at least take a look at my car. When I arrived, he walked out and greeted me instead of me going in and greeting him. He introduced himself and we made light banter as he took a look at my car. After taking my car on a test drive with me in the passenger’s seat, which he offered to do so he could walk me through what he heard as well as get feedback from my experiences, he told me that if one of his guys weren’t busy, they’ll take a more in depth look at it for me. One of his guys turned out to not be busy, and they were able to take a look at the bottom of my car. Frank invited me to go to the garage of the auto shop to explain to me in depth what he sees to be going on, and wasn’t afraid to let me ask clarification questions, in fact he encouraged it. After fixing up my issue (there was a large chunk of plastic hanging from under the car from when I hit something oops), he suggested a more in depth check up later down the line when I could schedule an appointment. After giving my car one final test drive, his guy that fixed my car gave me back the car keys. When I asked how much I should pay, he told me to not “worry about it” and wished me to have a great day. TL;DR: Frank’s a cool guy with a great personality, his guys are just as chill. He explains the issues of your car like a good doctor explains symptoms to a patient, and he doesn’t try to swindle you for money. Also gave me some great advice. All in all, amazing auto repair shop. Definitely would come back again and great recommendation for college kids and all other customers alike!

This review is long overdue as Frank's Automotive has been my go-to repair shop for more than 16 years. Frank and his staff have always given me rock-solid advice about car repairs. They have given me guidance about how to take care of some repairs for myself, saving me money, and reliably tackled repair work for me for a fair price. When I get advice from Frank he's always going to be thinking about safety and about what's cost-effective. Maybe it comes from the towing side of his business because Frank sure has seen what happens from a safety perspective when someone's had a catastrophic failure that leaves them stranded on the road or worse. Frank isn't going to compromise on safety. Keeping cars running reliably and safely is paramount, but Frank also lets me know what my options are for saving money on maintenance are repairs. With some businesses, you wonder if they might be out to soak the customer, but that isn't the case with Frank's Automotive. Having local experts I can turn to and trust is a big part of what makes a community feel like a great place to live. Having a quality shop like Frank's Automotive here locally to keep my family's cars reliable and safe is a real asset to Bowling Green.

got towed for parking in private parking lol i know im dumb but they came in on a sunday to give me my car back and didn’t charge me extra for over night so thank you franks. they also told me how to not get towed again to call them if i ever need help on figuring out on where to park legally and safely!

Long story short my road service company left my car at the curb for over 24 hours because they said they couldn’t find me a tow. Franks took care of me and got my car moved and repaired. Great service, caring people. What more can you ask for. Thanks Frank