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Floor City

  • Flooring Store in Vancouver
  • Closed
  • 4.9
    (313)
Floor City
Reviews
4.9 out of 5
(313 reviews)
4.9
5
4
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Grace Kelsey
7 months ago
I’ve been on a hunt to find the the right color Vct vinyl tile. Affordable with a sweet vintage look. Floor city has an amazing selection. I am sooo thankful that the free sample process is so simple because my first tries to match the blue were way off. I might have placed a big order of the wrong color if I had relied on computer screen alone.
Jon L
5 days ago
Jeremy was super helpful in pointing us in the right direction. Even though his company wasn't getting paid, his knowledge and willingness to help really saved the day.
Chanel Grandison
a year ago
I look forward to making my full purchase order. Selection is wide. Samples were easy to order, sized perfectly (not full, but big enough) and arrived within 2 days. Keep up the good work.
kim lewis
a year ago
Haven't received my Armstrong VCT samples yet BUT...I was afraid loss of old Armstrong rubber tile ruined in Helene would leave a bit hole in my kitchen floor. Floor City appears to have tiles of similar enough color to replace the lost tiles. And, there's a Tampa location! I'm very hopeful and pleased with this find and ease of ordering!
Fuzz Bomb
a year ago
Ive ordered a few samples and got an estimates on the phone trying to decide on flooring for kitchen and bath renovations and the customer service at floor city has been superb. Representative I spoke to was knowledgeable, professional, and even went to the trouble of checking out different shipping options to see what was most cost-effective for me. They carry Armstrong products which are very good quality but still won't break the budget, with a reasonable price per square foot slash/ yard. They have a better selection than my local flooring stores as I will definitely be ordering from floor City soon!
Ryan Cummins
7 months ago
Every step of the process was a 5/5 with Floor City. My Customer Service representative was very attentive and patient as I ordered several samples to be delivered prior to choosing and placing an order. The responses were always very quick and helpful. Placing the order was easy and the pallets of flooring were delivered within 10 days. When we were missing a box (manufacturer's error), my Floor City rep had an additional box delivered within days and dealt with the claim on their end. I would definitely recommend!
Ray Williams
6 months ago
I had an outstanding experience with Floor City—from start to finish, everything was seamless. Their pricing is some of the best I’ve seen, especially for the quality of products they offer. What really stood out, though, was the exceptional customer service. A special shoutout to Tyler and Alex—their attention to detail is unmatched. They took the time to understand exactly what I needed and went above and beyond to find the best options within my budget. You can tell they genuinely care about getting customers the best deals without compromising on quality. If you're looking for great flooring at competitive prices with a team that truly has your back, Floor City is the place to go!
Imran Ali
6 months ago
Excellent service! Tyler Lee in Customer Service consistently helps us find the right products and ensures they arrive quickly. The ordering process is simple and efficient. The product matched our needs perfectly—and the price was significantly better than anywhere else. Highly recommended!
Dorie King
5 months ago
I received my samples pretty quickly! They are all so beautiful and they have helped me so much to decide what to settle with. Thankyou you so much for your sample program!
Jace Fehlman
3 months ago
Speaking with Tyler via email and over the phone, I recieved immediate response and service. He was very professional, polite and precise with order details and information.
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