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Fletcher's Towing

  • Towing Service in Pensacola
  • Open now
  • 4.7
    (536)
Fletcher's Towing
Reviews
4.7 out of 5
(536 reviews)
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Thomas Friedman
2 months ago
The quickest response. Had an issue with another company who was going to take 2 hours. Fletchers showed up within 15 min. Chad was very friendly and helpful
Ingrid Rodgers
2 months ago
Excellent service, literally was at my address within 15 minutes. The technician was thorough and she even told me that my tire was dry rotted and I made sure to get a new one immediately. I highly recommend their service.
Ryan Elletse
2 months ago
I called fletchers this morning to see if they could move a tool box for me, they took on the job immediately and had someone here to pick it up within 45 mins. My driver Chad made sure everything was strapped down nice and tight. I can't thank you guys enough!!
Mark Scarborough
8 months ago
Hiram was great. Came quickly and picked up our disabled car and got us to the dealership before they closed. He was professional and courteous and offered us water and ice. I highly recommend Fletcher's towing.
Karann Marseo
6 months ago
Barbie decided she needed some attention this morning, called around and other places were looking at long wait times, fletchers got to me under a hour. Driver was very nice
David Chandler
4 months ago
The dispatcher was polite, understanding and it was a joy to speak to a caring individual with real intelligence rather than suffer through the frustration of some artificial intelligence decision tree. The driver provided outstanding care and transportation of my vehicle to the dealership for evaluation and repair. In addition to his skill and careful handling of my vehicle, the driver was affable and knowledgeable.
Stephen Watson
7 months ago
The Tow Operator, Leo, arrived ahead of the estimated time and promptly got my car to start, loaded it onto his truck, and delivered it to my desired shop in under 30 minutes. I am very thankful for his quick and professional service, as well as the kindness and patience he acted with. I highly recommend Leo and the Matchett Towing company!
Randall Lewis
7 months ago
I recently had an issue where I broke down in the worst spot. I called Fletcher's and immediately my called was dispatched and driver came out. I wished I had her name but she was AMAZING and KNOWLEDGEABLE! Fletcher's service was fast, great price, and I would recommend them to anyone Thanks, Randall
Jessica Wright
8 months ago
My family and I broke down on the Pensacola Bay bridge. We waited for 40 minutes for our insurance's Roadside Assistance program to just TELL us an ETA for a tow truck! They couldn't even find a dispatch! We gave up and decided to take matters into our own hands, and call someone local. I called Fletcher's. Thank goodness I did! They answered on the first ring, and sent a dispatch right away. Less than a minute later, I received a call from the driver, Jessica. She asked some questions and told me she'd be to us within 15 minutes. She wasn't lying! Jessica arrived and immediately took charge of the situation, making us feel safe and taken care of! She loaded us into her tow truck to keep us safe and got the BMW (which, by the way, wouldn't go into neutral and so required "skates") loaded onto her flat bed in less than 15 minutes. She offered us a ride to a safer location, from which we Uber'd home, while she continued on to deliver our BMW to our chosen repair shop. Jessica was kind, friendly, and professional. She obviously knew EXACTLY what she was doing, and made quick work of getting us towed and to safety. I cannot speak highly enough of the service we received. If you need a tow, call these guys and rest assured that you and your vehicle are in great hands.
Cathy Jones
2 years ago
Outstanding service! They responded to my call in less than 30 minutes. Luck, the tower, was absolutely amazing! He was polite, courteous and friendly. He clearly has an excellent grasp on the whole towing job. I was stuck and couldn't get out of the situation. My tire was spinning a hole every time I tried to back out. I called another towing company first. They said that they couldn't come for at least 8 hours! I was amazed at how fast Fletchers responded! Luck also showed me that my car has its own hook for towing! I never even knew that! I would trust this company for any towing needs!
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