I had the pleasure of meeting the legend that is Mack today after a blowout on the M6, from the moment he got there i felt a lot less stressed, he managed to deal with a modified vehicle in his stride and took great care of it for me, sadly my van had developed a different problem after the blowout, but Mack stayed with me and helped run through a few things it could be, I eventually managed to limp the van home, which I certainly couldn't do without him! Thank you Mack!!