Flat Rate Relocation

I had a wonderful experience with Flat Rate Relocation for my move from Sunnyvale, California to Vancouver, Canada. Leo was extremely helpful and patient in answering all my questions. I had an early morning flight and sent some customs-related questions to Leo the previous night, not really expecting a response at such a late hour. To my surprise, he replied very promptly. Every call, message, and email was answered almost immediately and in great detail. He also made sure to check up with me on the status of the move. Vino came to wrap and load my furniture. He was very careful in handling all the items and through the narrow doorway. Even my suitcases were wrapped in a moving blanket for extra protection! He accompanied me during the customs process at the border and it went very smoothly. I did not expect to be done so quickly! During move-in, the building management told me that I could only book the freight elevator for 2 hours and after that, would be charged for extra time. Despite being alone, Vino managed to complete the move in just under 2 hours and saved me a lot of money! The unpacking was also done with a lot of care. Even the cardboard boxes arrived in perfect condition. Overall, the experience was amazing and although international moves can be stressful, these guys will definitely take a huge load off your shoulders! Highly recommend!

The best moving experience of my life- These guys are not movers- they are relocation experts. And they are so patient, capable and kind that it was a pleasure to have them around - both in the leaving and moving in. Honestly by the time they were done and we were saying our goodbyes we both wished they were neighbors. I can't say enough good things about the integrity and practices of this company. Truly a rare and special experience to have so much care and attention to this big change in your life. Thank you so much Flat Rate Team!!