As a professional business owner managing multiple properties, I place a high value on honesty, transparency, and reliability. Unfortunately, my experience with this service was disappointing, which is why I’m giving 2 stars.
I was initially told the cleaning crew would arrive at 2 p.m., but after calling to confirm, I was told they would instead arrive at 3 p.m. I was also informed that two cleaners would be present, yet only one arrived. While the house was empty and, at first glance, appeared clean, several key areas were neglected. The cabinet housing the trash bins was not cleaned inside, and the refrigerator was also left untouched—despite the service being advertised as a full professional cleaning.
I’ve included photos for reference. I did not reach out to the company afterward because the entire process felt disorganized from start to finish. Overall, I’m disappointed in both the quality of service and the lack of follow-through on what was promised.