I had the pleasure of meeting Ray, and speaking with Gabriel. I had to cancel a tow, but was unable to do so through the company that requested it… so it was a bit of a tricky situation that I was unsure how to manage from that point.
Nevertheless, Gabriel was able to smooth over the situation with such professionalism, understanding, fairness, and kindness -this is what stood out to me. Ray was also understanding and a pleasure to speak with. For these reasons, if I, or anyone I come across, ever require a tow, I will highly recommend this company! Customer service is everything these days, and I really appreciate how they handled everything!