I had an emergency situation and contacted several plumbers. Some of them used AI voice chat, which unfortunately did not work as expected. Given that I provide digital services myself (AI voice and chatbot solutions), this was disappointing.
Coming back to First Response — the experience was very positive. The support person was very courteous and easy to communicate with, and plumbers were arranged quickly. They arrived slightly late due to traffic, but they did an excellent job.
The leak was fixed within an hour. Initially, they tried to resolve the issue with minimal work, and when that didn’t work, they replaced the tap. Everything was completed satisfactorily.
First-class service from First Response. Well done.