Fast T's Mobile Auto Service and Roadside Assistance

Terrible customer service scheduled an appointment for 3 on Saturday they called and said they couldn’t honor the service and rescheduled for Monday to have a battery tested and potentially replaced. Was advised of potential prices for batteries (ridiculously over priced) and was told they would called Sunday to confirm for Monday. I reached out same day Saturday to cancel Mondays scheduled time as we resolved our issue and didn’t get a response reached out again Sunday and still no response. Plenty of time was given where I should receive my $125 refund and have been refused. Will never recommend their services to others.

Fast T’s was the best call I made after I locked my key fob in the car at a gas station. The service and customer service were far above expectation. When I called, Terry communicated clearly about his location and his eta to my location for assistance. He also called when he and his colleague were on the way. Fast T’s was fast, friendly and affordable. After getting the car unlocked, Terry helped diagnosis a “check engine” light for reassurance. He even provided a couple great laughs. Thanks again to Terry for his support.

Fast T's saved me thousands of dollars and helped me avoid complete heartbreak. I was looking to buy a truck in the Des Moines area and needed a mobile mechanic to inspect the vehicle on my behalf. Terry was fast to respond and consistent, clear, and straight forward in his communications, which we did almost entirely by email. When his team got a chance to review the truck, they found several significant issues buried in the engine that likely would have been fatal to the engine in a few months. Terry took the time to call me and review all the results even offering to help me formulate a reasonable offer and help me with the work that was needed. Ultimately, I didn't buy the truck, but Terry is the single best person I worked with in a several month car search.

Terry was timely and fantastic. Saved me time. Came to home, determined problem, changed battery. All done in a few hours

I urgently needed new low beam headlamps and couldn’t wait for the lengthy dealer appointment. That’s when I found Terry from Fast T’s Mobile Automotive. Though initially reached their voicemail due to a family event, my follow-up call was met with immediate response. Terry was at my house the very next day, showcasing remarkable responsiveness. The quality of service, from the swift installation to their transparent communication, was exceptional. What truly sets Fast T’s apart is their integrity, a rare find in the automotive service industry. They’ve earned my highest recommendation and a permanent spot on my speed dial.

Best call I made.Amazing customer service super friendly and str8 forward and Reasonable prices as well , I was very Very satisfied with the mechanic work and his energy , absolutely will be using them again Thank you Terry !

I recently had the pleasure of working with Fast T’s Mobile Mechanic, and my experience was nothing short of exceptional. Terry, the mechanic who assisted me, went above and beyond to ensure my vehicle was back in top shape. I was dealing with a problematic rear differential that was long overdue for replacement, and Terry made the whole process as smooth and hassle-free as possible. From the beginning, Terry was highly professional and approachable. He provided me with a very reasonable quote for the work and didn’t attempt to upsell or throw in unnecessary repairs. Unlike many shops that might leave you with vague estimates and add surprise charges later, Terry was transparent and fair, which immediately put me at ease. What truly impressed me, though, was his flexibility in fitting me into his schedule. He recognized that this repair was urgent, and he made it possible to come out the very next day. That level of commitment and care is something I really appreciated. When Terry arrived, he got right to work. His friendly demeanor and genuine willingness to share advice gave me a lot of confidence in the job he was doing. He even took the time to point out a few other items that could use attention in the future, providing his honest and professional opinion without any pressure. He wasn’t trying to “sell” me on anything, just sharing his knowledge and ensuring I knew the full picture about my vehicle’s health. It’s rare to find someone who balances professionalism with a genuine passion for helping people like he does. The repair itself was done efficiently and meticulously. Terry’s skill and attention to detail were obvious, and my vehicle was back up and running better than ever. Fast T’s is exactly the type of business you hope to find when you’re looking for honest, dependable, and high-quality automotive care. Thanks to this positive experience, I plan to use Fast T’s Mobile Mechanic for any future repairs or maintenance I may need. If you’re looking for a mobile mechanic who is trustworthy, skilled, and cares about his customers, I can’t recommend Terry and Fast T’s enough. Five stars all around for a job well done!

In this age where quality customer service is so hard to find, Fast T’s was a breath of fresh air. It started with the initial phone call. Terry was very polite and patient as he answered my plethora of questions. He was very upfront about his pricing and what to expect. He showed up right on time and his communication was on point. He was very knowledgeable and took the time to explain everything to me. He bent over backwards to make sure I was satisfied. I would highly recommend Fast T’s. An honest man running a wonderful business.

I have only good things to say about this mechanic, he was friendly, he didn't try to sell me anything I didn't need, he came through in a clutch when another mobile mechanic totally messed up my car ! Terry took the time to find the correct problem and fixed it! I'm so happy I found this mechanic I'll be sure to go to fast Ts will all my future emergency car needs worth your business and money truly!

WOW! What a life saver. I called Terry and left a message and within 5 minutes he called me back and told me he was on his way! When arriving he was so kind and professional! He diagnosed the problem, was very transparent on pricing and had my battery fixed within 30 minutes or less. After completion, he called me and went over everything that was done on the car. He told me to call him if something was not to my satisfaction and he would return to look at it again for no charge! I am beyond impressed! I wish he had a shop that I could regularly service my car at! Thank you so much!