We had a service performed just recently where the scope increased significantly from the original agreement. They worked well and they are highly skilled. I was pleased with their work overall. I did, however, have a question about the price that they quoted on stump grinding. The rate was $100 higher than my understanding of their proposal. As such, I contacted them for clarification, but they didn't reply, even after several follow-up inquiries. Again, they do good work, but they could improve on their staff work.