Fantastic Sams Cut & Color

I had a wonderful experience with Paul and Ingrid when they were there however, I’ve gotten more angry over the past two days since I came in on Saturday and my hair is now in the worst condition. I think it’s ever been in. The girl that did my hair was really sweet. She tried really hard. I wanted to really blonde instead of the yellow. We couldn’t get the orange out not her fault but however, she should have said no we can’t do it. Let’s stop but we kept doing it. she is a 20% developer. She is a 20 and a 30 then a 40. I have a chemical burn on my head which I can send a picture. On top of that, I had to get my own toner and do it when I got home the next day to get the orange and yellow out it barely looked any different from before. I’m gonna post before pictures before I walked in the salon and after pictures and then I’m gonna post the pictures that my friend did for me. My friend last night fixed everything I shouldn’t have had to pay $280 to you guys to do nothing but make it more yellow and orange burn my scalp I know she tried please understand, but I also know I shouldn’t have been charged for that. I was very unhappy and I am getting my money back so either put it back on my card or I’ll go to my bank which I am anyways. Before pictures after pictures and here’s some pictures where it’s supposed to look like. Please understand the first one was what I wanted. The second picture is what I came in with. The third and fourth picture is what I left with basically the same thing. The rest of the pictures is what I did myself! I want my money back immediately.

Angelica did an absolutely phenomenal job with my hair cut. I had a very nice time during my appointment and really enjoyed the conversation and atmosphere. I'll absolutely be coming back in the future