FAITH AUTOMOTIVE

I WOULD NOT RECOMMEND THIS AUTO MECHANIC SHOP TO ANYONE!!! Ultimately I had a bad experience. The customer service was good but my service experience was horrible. I have a 2004 GMC Yukon Denali and needed some exhaust work done. They agreed that they could do the service. I dropped my truck off on a Thursday. After a few hours, they let me know that the wrong exhaust part was delivered and wanted me to come by the next day (Friday). Friday comes and they serviced my truck and i was happy. Sunday comes and my exhaust is back hanging. I come back on Monday and they put an extra strap on it and called it complete. I felt disrespected for the repair after our conversation and for what I paid. I spoke to the manager afterwards and he instructed me to come back the next day (Tuesday). They repair it again and send me on my way. A few days later, my exhaust is back hanging again. The manager then lets me know that their welding machine is not strong enough to attach my exhaust to my frame. He then orders me another exhaust part, gives it to me and instructs me to find another shop that has a welding machine thats strong enough to attach my parts. No information on which shop to go to, No Refund to any capacity or No Future Discounts. I am now out of over $400 and still have the same issue. I WOULD NOT RECOMMEND THIS AUTO MECHANIC SHOP TO ANYONE!!!!!!!

I had a great experience with Faith Automotive. The staff and the owner were friendly, knowledgeable, and honest throughout the entire process. They took the time to explain what needed to be done and completed the work efficiently. I really appreciated their transparency and fair pricing . My vehicle is running smoothly thanks to their expert care. If you're looking for a reliable and trustworthy auto shop, I highly recommend Faith Automotive. Great service, professional team, and peace of mind!