Factory Direct Mattress - OKC West

Very kind and helpful when selecting a mattress and the price was even better than I was expecting. Helped with removal of the old bed, and was very up front about how long shipping would take. If you looking for a good deal on an even better mattress stop in and see if they have something that fits your situation.

Joe was very helpful and had a wide variety of options available in our price range. Friendly and knowledgeable. He was able to sell us a mattress in stock to take home same day.

Mr. Joseph Gravelle has an extensive knowledge of the mattress brands and the industry. He helped us narrow down the mattress that suits our needs. His assistant Augustine "Gus" was very helpful and attentive throughout the buying process and we appreciated that.

We had a great experience here! Joe was able to answer all our questions and made the process stress free. He was very responsive to all our follow up questions as well, and we are so happy with our purchase!

I recently bought a new mattress, and I couldn’t be happier — not just with the mattress itself, but with the whole experience! From the moment we walked in the customer service was absolutely amazing. Joe was super helpful, patient, and really listened to what we were looking for. He took the time to explain the different options, let us test a few out and made sure we found something that fit both our comfort level and budget. It honestly made the process feel so easy and stress-free.

I just bought a mattress from Joe and the experience was excellent from start to finish! He was incredibly helpful and patient, giving me plenty of time to find the perfect bed. He even went above and beyond by helping my friend strap it in to bring it home. Exceptional service and friendly people — highly recommend! Thank you!🙏🏽

Our experience at Factory Direct Mattress - OKC West was amazing. Joe was a pleasure to work with, patiently answering our questions as we figured out what type of mattress would work best for us. We would recommend Joe without reservation for your mattress needs!!

Our new mattress is absolutely amazing—we couldn’t be happier! The comfort and quality have exceeded our expectations, and the pillows are just as incredible. They stay cool all night, which makes such a difference. On top of that, working with a great family-owned business made the experience even better. We’re so grateful—thank you for everything!

Excellent customer service. Joe made an appointment with me same day. Super informative and had a great deal on the mattress I purchased.

Joe was an amazing assistant. He helped me get the perfect mattress and the one I wanted for a incredible price on high quality name brands.!! Highly recommend this place of business.