I usually reserve reviews until after I'm gone, but there's just so many things about this place that underwhelmed me, I figured I'd take the time to write them down since I wasn't allowed to enjoy the massage chair and escorted to dry my nails under the lamps.
First, the place is dirty. The floors, alone, were majorly unclean, had hair all over and built up grime. Their rating is a 90, but I've been to nail salons with the same rating that were infinitely cleaner.
Secondly, the woman who greeted me (seemed like the wife's owner, maybe?) offered me water. Not only did she never bring it, but she didn't mention they had wine, sodas, etc., as well. As a first timer, if you don't put on the dog cause you don't know if I'll be back, that ensures I won't be.
They brought me the nail color samples and I picked one out. Thought that was fine. Turns out, they didn't write it down and by the end, they asked me to pick out my color again but brought different samples- none of which were the one I originally chose- so I had to settle for a color close to it but not nearly as pretty.
I got the tangerine aroma pedicure and the nail tech spent so much time on cuticle and trimming around them with one of those electric sander things that she skimped everywhere else (which, incidentally, you're not supposed to use on bare nails- only acrylics/gels, because they kill the nail which is why I came to this location in the first place). The last place I went to used one on my fingernails and they've been dead and growing back for 7 mos. Now, I'm sure my toenails will die as well because this place doesn't practice medically sound procedures on their nails, either.
In any case, the nail tech barely scrubbed my feet of callouses and then didn't even use the tangerine on my right leg, just the left. Maybe she forgot? She barely massaged at all until the very last step with the lotion. When she did, it felt nice but it was such a minute portion of the pedicure, it left a lot to be desired.
The biggest indicator for me that a place is worth coming back to is if they allow me to stay in the massage chair while my toes dry, and as soon as the nail tech slapped the last toe's top coat on, she was shuffling me out the chair. Nope. Not enough customers there to warrant me moving, but that's the primary reason I won't be back- among others mentioned.
I did give them 2 stars because her paint job definitely wasn't the worst I've ever received. But otherwise, it just doesn't hold a candle to other locations.