Our small HOA recently had our backflow valves tested for 2025 by the company we had used for years. We had a problem with one of the valves last year and had it replaced to the tune of $850. Imagine our surprise when we got the results of this year's testing and the same valve failed again and, once again, needed to be replaced. After multiple attempts to speak with the company, we finally got an email saying that those valves are not very sturdy and the AZ heat causes them to fail routinely. Since the valve was less than a year old, that didn't make sense to us, so we decided to bring in another company for a second opinion. That was when we found F6 Backflow Services.
We spoke to Dave, the owner, on the phone and explained our situation. He said it sounded "off" to him, too, so we made arrangements for him to come out, take a look at it, and see what he could do. He came out the next day and did some clean-up of the housing - and a couple of other things that I admittedly didn't understand. When he hooked up his gauges and retested, lo and behold, the valve passed.
We can't thank Dave enough for his honesty and professionalism. Needless to say, F6 Backflow Services will be our provider going forward and we look forward to working with them in the future.