Tech transformation is a phrase that has been used by a large number of organisations wanting to optimise processes and drive efficiencies whilst reducing their base costs.
All admirable aims and driven by a desire to make things better. I am sure there are some that envision ideas of replacing all staff with robots that can work 24/7 without breaks, but the reality is, that this will be unachievable for the majority of organisations.
The most common mistake when starting these workstreams, is to focus on the technical elements of the transformation and rush to implementation.
This is fundamentally flawed!
Step back and consider this the same way any change programme needs to be considered.
