**EDIT** I posted this and then took it down figuring , lesson learned. However, we had had our roof done 3 months prior to the work done by Jamie’s company and they messed up the drip edge on both the main house and the guest house. It’s going to cost us $19k to have it restored. I will be taking legal action.
Our project was originally to start on November 13th and take 3-4 weeks. Due to 4 days of rain and other projects he had to finish, it was started later than planned. On the second day, Jamie texted to say someone’s car broke down on the way to our house and they’d be late. Later in the afternoon, we were advised the vehicle was in the shop so the crew couldn’t come. (There were 4 vehicles here the day before so I’m not sure why one in the shop took the whole crew out.) They resumed work the following week.
He asked in the beginning if I had any particular concerns and I said yes, two. One, my grandchildren, 2 of whom are toddlers, are here often so care would need to be taken to keep nails and hazardous garbage picked up when they leave for the day. Two, please keep the gate to the pool closed and either cover the pool or be careful in that area. Every day, I walked outside to find the gate left open and nails and pieces/slivers of wood, paint chips and other garbage littering the yard and deck. I went out one day after they left and realized they had been using the pool deck to cut the material for the facia, siding and trim and not only was the pool full of sawdust, but there were 2 divots in the pool deck from the saw horses. We’re now months in and still not done with this project. The gutters have yet to be done after the painting is finished. I’m not sure if this job just had more pieces than this company typically handles or if he just needs a good project manager. We’ve had to remind him of the same things multiple times because he doesn’t write issues down and apparently forgets. They also replaced the trim around the garage doors and broke or lost the rubber seal but did not replace it, causing the door to leak. At this point, we are starting to see landscaping issues as well as damage to the cover on the hot tub due to no gutters for months.
The finished product may end up being great and if it was an unoccupied building, it wouldn’t be as big of a deal. But having your house torn up for months with no end in sight is completely unacceptable.