Emergency Response Plumbing, Heating and Air Conditioning

The early morning before a major snow storm, my heat decided to stop working. One call to Ray, and he was there in an hour. Keep in mind, this was minutes before the storm was scheduled to hit. He fixed the problem promptly and professionally. It was a pleasure to experience service like this, the way it use to be. The cost was very reasonable, especially with the circumstances at the time. I told him to this personally, and I wanted to share this with all of you now. Add this company to your contacts for all your heating needs, you won't be disappointed.

We are so grateful for Ray and Emergence Response Plumbing, Heating, and Air Conditioning! On a Friday night in November after retuning home from being gone all day, we discovered our furnace was not working and probably had not worked since the night before (the house was already chilly). We called multiple big-name companies, all of which charged an after-hours fee and charged hundreds of dollars just to arrive. One company charged 400$ just to arrive on the weekend, not including any services performed! We then called Ray at Emergency Response, and we are so happy we did. Ray was able to fit us in at 8 the next morning, arrived promptly, worked quickly, had an eye for customer cost-savings, and was frank and helpful. He even taught us a little as he went along. At the end of our visit, the cost was completely reasonable and ultimately cost less than $300 for our after-hours visit which included the purchase and installation of a new thermostat. Finally, when our furnace stopped working again the next day, Ray came right back, within an hour of my call, and got it working again at no cost. Ray stands by his work, and there is no doubt in my mind who we will call or recommend the next time we or a friend has heating issues.