Emerald Broadband

Emerald Broadband has been incredible; they are very friendly and genuinely helpful. You can see how much they care with the time they take to answer questions! It's nice to see a company truly care about the community and be so involved.

Super shady billing practices , never agreed to auto pay but they debit my card every month without me every agreeing to a date , ect sloppy install at my house didnt even both to sweep up ,I went back to comcast because Tristin , the customer service manager, really is terrible. If you were so comfortable debiting my account without permisson, why didn't you feel comfortable doing that after I closed service instead of sending me to collections?

Hi All went well from start to finish. Friendly and competent staff in the field. Contacts with the office were good. so the broadband service is fine. glad to have made the change over to EBB!

I’ve had a fantastic experience with Emerald Broadband! From start to finish, their customer service has been outstanding—friendly, responsive, and genuinely helpful. The installers were prompt, professional, and incredibly easy to work with. They made the whole process smooth and stress-free. On top of that, the internet connection is fast, reliable, and consistent—everything I was hoping for. I highly recommend Emerald Broadband to anyone looking for quality service and dependable connectivity!

Tristin was incredibly helpful answering any questions about swapping to EB from one of the “big guys”and making the decision that much easier! Installation was seamless, the crew were skilled and efficient. And you cannot beat the referral system!

Been a customer for several years. Had one of the first installs back in the beginning in my neighborhood. Went great! Service is ultra-reliable and any issues I have had (2) in the last 8 years were corrected and resolved quickly. Great service! Had a train frequency bleed into the internet service. They changed the freq and got it up. Really rare event. They made good on it. Amazing speed based upon my location. (Kids say I live in the woods..lol). I've recommended my neighbors jump on the bandwagon of reliable internet and they never have looked back.

Emerald Broadband is a local company with strong ties to the community. We have done allot of work as a contractor for emerald broadband, and we are also a small local company. They are a big part of my little company’s story. If you would like super fast, and reliable internet while also supporting local businesses, Emerald Broadband is the only choice!

Couldn't be happier that I switched. With two boys gaming and me online for work constantly, our service is fast and reliable. It is also incomparable to Xfinity/Comcast with regard to outages, customer service, and definitely cost. I am also looking forward to my resale value increasing in 2 years when I sell. :)

Customer service and installation was great. The 500MBPS package has so far been consistent in terms of both speed and reliability. No complaints, highly recommended!

Very professional organization from office staff to the installers. Great WiFi speed with options to increase speed if you desire. I highly recommend Emerald Broadband.