Verified

Emerald Broadband

  • Internet Service Provider in Eugene
  • Closed
  • 4.4
    (144)
Emerald Broadband
About
Emerald Broadband is a locally founded internet company, offering both fiber-optic and fixed wireless internet service to Eugene, Oregon and surrounding areas!
Hours
Closed
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot ·
Crowd
LGBTQ+ friendly · Transgender safespace ·
Location
859 Willamette St. Ste 310, Eugene, OR 97401, United States
Services
Technical support
Fiber Internet
Reviews
4.4 out of 5
(144 reviews)
4.4
5
4
3
2
1
Natalie Hardman
6 months ago
Emerald Broadband has been incredible; they are very friendly and genuinely helpful. You can see how much they care with the time they take to answer questions! It's nice to see a company truly care about the community and be so involved.
Neil Dayton
2 weeks ago
Super shady billing practices , never agreed to auto pay but they debit my card every month without me every agreeing to a date , ect sloppy install at my house didnt even both to sweep up ,I went back to comcast because Tristin , the customer service manager, really is terrible. If you were so comfortable debiting my account without permisson, why didn't you feel comfortable doing that after I closed service instead of sending me to collections?
About
Emerald Broadband is a locally founded internet company, offering both fiber-optic and fixed wireless internet service to Eugene, Oregon and surrounding areas!
Hours
Closed
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Location
859 Willamette St. Ste 310, Eugene, OR 97401, United States
Services
Technical support
Fiber Internet
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot ·
Crowd
LGBTQ+ friendly · Transgender safespace ·
Reviews
4.4 out of 5
(144 reviews)
4.4
5
4
3
2
1
Natalie Hardman
6 months ago
Emerald Broadband has been incredible; they are very friendly and genuinely helpful. You can see how much they care with the time they take to answer questions! It's nice to see a company truly care about the community and be so involved.
Neil Dayton
2 weeks ago
Super shady billing practices , never agreed to auto pay but they debit my card every month without me every agreeing to a date , ect sloppy install at my house didnt even both to sweep up ,I went back to comcast because Tristin , the customer service manager, really is terrible. If you were so comfortable debiting my account without permisson, why didn't you feel comfortable doing that after I closed service instead of sending me to collections?
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